B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,040 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service!”

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Posted 2 years ago

“All is good...love your toys!!”

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Posted 2 years ago

“Always the same - exactly what I wanted”

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Posted 2 years ago

“Buying from outside of US is still hassle free, even when you need refunds”

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Posted 2 years ago

“That was easy! Thanks”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Love this company!”

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Posted 2 years ago

“Its very easy to use the website.”

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Posted 2 years ago

“Easy site EXCEPT for the used lighting section that needs a serious cleaning up! Free shipping and love the Daily deals! Once the used lighting listings are cleaned up and correct it will more be awesome”

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Posted 2 years ago

“you guys rock!”

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Posted 2 years ago

“Always easy to figure out all my options!”

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Posted 2 years ago

“excellent info on website. please note some used items hard to find. great long standing relationship--a supplier that I can trust and rely upon.”

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Posted 2 years ago

“They had stock of a lens hood that virtually no other store in North America had.”

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Posted 2 years ago

“Always a pleasure to do business with, easy web site”

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Posted 2 years ago

“Always efficient, always easy, always high quality merchandise”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Always love B&H, great service, knowledgeable support staff”

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Posted 2 years ago

“easy to find what I needed and to order it”

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Posted 2 years ago

“Item ws in stock and available for quick shipment.”

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Posted 2 years ago

“Always easy and tax-free.”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 2,040 reviews