B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,385 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,385 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient process”

Helpful Report

Posted 7 months ago

“you are the best, my trust is in your store, tks.”

Helpful Report

Posted 7 months ago

“Very good service”

Helpful Report

Posted 7 months ago

“Great products which I can't find anywhere else, good prices, streamlined online shopping experience, free shipping to Canada. There is nothing not to like.”

Helpful Report

Posted 7 months ago

“Es sencillo comprar y siempre tiene un excelente servicio, envíos rápidos y no he tenido nunca problemas con la garantía.”

Helpful Report

Posted 7 months ago

“outstanding service and easy website to navigate”

Helpful Report

Posted 7 months ago

“Rápido y todo claro, gestión eficiente !!”

Helpful Report

Posted 7 months ago

“Fast and easy as always”

Helpful Report

Posted 7 months ago

“Simply they best place on the planet to buy camera gear”

Helpful Report

Posted 8 months ago

“Todo excelente, como siempre con B&H”

Helpful Report

Posted 8 months ago

“These guys genuinely go above and beyond, and they're very price competitive for me (I'm based in Australia).”

Helpful Report

Posted 8 months ago

“Just re-ordered the same same equipment for our company. It's basically one click ordering.”

Helpful Report

Posted 8 months ago

“I am pleased with the ease of use for ordering items and the speed of delivery”

Helpful Report

Posted 8 months ago

“Excellent as usual.”

Helpful Report

Posted 8 months ago

“Excellent service! Easy check out. i always buy from BHPHOTO because their products are Genuine and cheaper than other online stores. Return process is also good .Keep it up!”

Helpful Report

Posted 8 months ago

“The best customer service ever! Quick processing, quick delivery, and very informative invoices - pretty useful when doing customs clearance. I can heartily recommend it.”

Helpful Report

Posted 8 months ago

“O atendimento via CHAT ao vivo em português de vocês é sensacional. Ajuda muito a comprar.”

Helpful Report

Posted 8 months ago

“excellent”

Helpful Report

Posted 8 months ago

“I’m a return customer since my first visit at the physical store at New York City & the staffs of BHphotovideo has been very helpful. And also the Online store is up to date & user friendly. Accept the only problems with warranty coverage which I am residing at Singapore, hopefully most products has international warranty coverage. Specially Thank you to BHPhotoVideo for giving consumers a great experiences & peace of mind.”

Helpful Report

Posted 8 months ago

“Excellent! Always easy and even fun! A site that delivers!”

Helpful Report

Posted 8 months ago

B&H Photo is rated 4.8 based on 2,385 reviews