B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,012 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Consistent and no hassle shopping, great customer service!”

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Posted 2 years ago

“Once you log in, the ordering process is easy, fast and reliable.”

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Posted 2 years ago

“Great service! Fujifilm eyecup is unavailable. Jamie advised me about ordering a third-party piece that should work fine. It's even a few bucks cheaper.”

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Posted 2 years ago

“easy and the gift card allows them to get exactly what they want”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Fast and easy to get what I needed”

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Posted 2 years ago

“Fast delivery to Belgium”

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Posted 2 years ago

“B&H has always been my go to for all my photography needs. Very easy and a pleasure to work with. Thank You B&H!”

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Posted 2 years ago

“Great access to products, easy and precise shipping. Good prices. Availability of merchandise.”

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Posted 2 years ago

“Easy to use, covering all my photo/video needs. Excellent product descriptions.”

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Posted 2 years ago

“Great product selection - website details are fabulous!”

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Posted 2 years ago

“Quick and easy.”

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Posted 2 years ago

“Easy as pie to on-line order!!!!!”

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Posted 2 years ago

“Quick ordering”

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Posted 2 years ago

“Easy to find my item, clear options on shipping.”

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Posted 2 years ago

“Found exactly what I wanted at a good price.”

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Posted 2 years ago

“The guy was very knowledgeable and also polite.”

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Posted 2 years ago

“Fast easy transaction. Free shipping too.”

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Posted 2 years ago

“B&H is very thorough when it comes to product selection. Their tech support has been very helpful with recommendations and selections when deciding upon which piece of equipment best suits my needs.”

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Posted 2 years ago

“B&H provides the information that I need, in order to decide on a purchase, with easy options for getting more detail. After I decide to buy, the purchase process is smooth and easy. And if I ever need the advice of a salesperson, they are available by phone. That is very rare, these days.”

Helpful Report

Posted 2 years ago

B&H Photo is rated 4.7 based on 2,012 reviews