Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, 6001, Miller Store Road, 105, Norfolk
Rating: 4.75

4.8 Rating 5,825 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,825 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made easy to order and was shipped in a timely manner”

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“Excellent price, very good service,thank you Would appreciate a receipt though for the purchase”

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“I found the well pump that I needed at a good price. The checkout process was easy. The communication was excellent. My product was delivered on time in good condition. I would recommend this company.”

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“Great service when ordering, fast shipment and good prices.”

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“The items I selected were sent right away! It was easy to order and the timeliness was awesome! This item is the correct cover for a 12" basin box, but it will not work on the 18" box. It would have been good to know I needed an adapter ring.”

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“BF store’s Rinnai tankless water heater parts and was helpful with helpful with my technical questions.”

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“Great website. Easy checkout. Great communication regarding status of my order. Product received in good condition as scheduled. I would recommend this company. Great Job!”

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“Got item quickly as water tank valve was leaking a lot!”

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“Great customer service, follow-up, and getting answers from the parts manufacturer. Very courteous, kind, fast with their responses and professional. Would definitely recommend them to others!”

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“Flo-well is a well made product just waiting for just waiting for overflow emitter .”

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“Great product, great communication, just overall a very good experience. 10 out of 10.”

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“Received part as ordered promptly. Happy with the packaging and delivery time.”

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“Great prices and quick shipping! I'll be buying from them again”

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“I am happy with the service provided by Big Frog Supply. There was damage to the piping for the pump and the replacement was processed as quickly as possible. The product selection and prices are very good as well. I will be working with this supplier in the future.”

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“Quick, courteous and accurate. Had tried to buy in another website which could never fill the order.”

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“Tyler is continuing to investigate the issue with the part and following up with the manufacturer to see why the same part as mine (same #) is actually different than my original. He is very polite and courteous and I greatly appreciate his follow-up.”

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“I needed a replacement freezestat for my Intermatic pool pump controller. Big Frog had the best price combined with the earliest delivery date. The part was here earlier than promised. I am very pleased with Big Frog Supply.”

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“Product was well-described on the site and delivered quickly.”

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“Price was much less than the competitors. Quick shipping and delivery. Parts worked great as designed. Thanks for the great service.”

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“Top notch products and service… what more could you ask for.”

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Big Frog Supply is rated 4.8 based on 5,825 reviews