Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional sever, Mailed same day as ordered, product works 100%”

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“Very happy with my order I placed a order for two hose outlet time and love this items”

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“Fast and I received what I ordered no problems”

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“The description of the item was very helpful and accurate. The item was shipped promptly. Customer Service is excellent.”

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“They had the part and it was $30 cheaper than if I bought it directly from Rainbird. It was delivered to me in three days. Thanks Big Frog.”

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“The Orbit 2-outlet hose faucet timer is great. I live in Marin County, CA and we're under a severe drought. Water company wants us to water once-a-week; previous timer only allowed for 72 hours, Orbit can be set for once-a-week. Great product, fast delivery.”

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“I hadn’t heard about Big Frog before, but found them when I was looking for a specific item (Orbit dual timer). I tried them out with one order, but have returned for more because of their good prices and fast delivery.”

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“Very proactive. I never had to wait for status on anything. They set the bar for online purchases”

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“Great prices, quick shipping, and easy to navigate site. Will use them again, and have used them in the past. My Go-To for sprinkler supplies.”

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“We'll packed and timely. Works great... easy to set up.”

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“The Watts Pressure Reducing Valve I needed was in stock and shipped same day as order. Best price on the interned.”

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“I James Grendahl would like to comment on the Rep: Tyler, he was so helpful and patient with me. I would gladly recommend Big Frog. Thanks Tyler!”

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“My order came very quickly and was priced well!”

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“Originally ordering via Amazon, I had a warranty issue with my Liberty SumpJet back up. Big Frog, the Amazon supplier, stepped up and seen to it that the Liberty warranty was honored. In the process I ordered a replacement pump and was serviced in 3 days with the new pump in hand. To add to my satisfaction Big Frog sent a return label covering the shipping for the return of the failed pump. Good experience.”

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“Answered my questions, checked physical stock before the order, shipped and arrived quickly. Very good service!”

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“Got help on the phone getting the part I needed then easy to use help with setup through their online blog. Quick delivery and friendly service.”

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“Big Frog was very quick in getting the timer to me. Un fortunately, had a problem with the shipper. But again, when I contacted Big Frog about it, they were very "on top of it" taking care of the issue. Thank you Big Frog.”

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“From start to finish the selection the prices easy order all one excellent experience, go Big Frog !!”

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“The old one was slipping gears and evidently worn out. Ordered this new one, it was easy to switch out and works perfect. Thank you Big Frog!”

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“The price was competitive. The item arrived well packaged and within a reasonable time period. Thank you.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews