Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 pair of Felco (6 and 9) Pruners for my wife and I. Big Frog had a great price and fast shipping. I will order from them again.”

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“Quick, good price, good quality! Would use again. That sums it up”

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“I ordered the incorrect item on accident, when it arrived I noticed this and immediately contacted Big Frog Supply and they issued me a return label immediately and helped me place the corrected order. Shipping both times was very fast and my dealings with customer service was amazing. Will do business with them again! Thank you!”

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“Fast, Fast, Fast. This was shipped just a couple of hours after I ordered it. Amazing.”

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“Big Frog had the best price and speedy delivery for the Rinnai wireless push button remote. Thanks for the great service!”

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“Had all the parts I was looking for, and the order was processed and shipped promptly.”

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“Easy process and fast shipping thanks for the amazing service will definitely buy again”

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“Great website, right product, fast shipping. Can’t beat that service!”

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“Great Sales staff helpful people, and a fast delivery, thank you”

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“VERY fast delivery. I ordered the wrong size. I was coached as to the correct size, provided a shipping label to return the incorrect one and ordered the correct one immediately. Very satisfied with quality and customer service.”

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“Very quick delivery, and the filter works great as advertised.”

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“Good product, on time and no problems. Good purchase experience.”

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“Quick shipment, timely email and packaged well. Very satisfied. Beat price I could get localy.”

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“Product was as described, fast delivery and I will do business with Big Frog again. Thank you.”

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“I received my order prior to my estimated arrival date. Installation and setup went smoothly, and the product works as described. In the future, I will look first at Big Frog Supply for all my irrigation needs.”

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“The shipping was very fast and free. The part fit and worked right. Was good replacement of the faulty one I changed. It was confusing first with the different number of pins but with the power part they included, everything fit together right.”

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“Pleasant customer service, reasonable pricing, timely and free delivery.”

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“Great price for the stuff I ordered also speedy delivery, happy consumer”

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“Great service! Keep up the great work and thank you!”

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“I was a little worried about the company till I call the manufacturer and they verified this company. Everything went well. The price was great and the items arrived quickly.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews