Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery Part in stock Easy to use website Helpful instructions”

Helpful Report

“Big Frog is the Wayfair of plumbing supplies! Wow - top drawer service and follow-up. I received my part in two days, was kept notified of it's location the whole time, and a follow-up email after the part arrived. The best part - it was the lowest price I could find too. Great company!”

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“Thanks for the business! Appreciate your service any speedy delivery.”

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“Big Frog was exemplary! My order arrived promptly in good condition, and it works as promised. I wouldn't hesitate to order from Big Frog again.”

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“Big selection and fast shipping! I will certainly order from them again.”

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“Our sprinkler system stopped working for 2 of the 6 zones. Upon identifying the culprit piece, I quickly located it at Big Frog Supply. Our sprinkler system is discontinued so I'm grateful that Big Frog Supply carried it. Quick delivery was a must as the clock was ticking on our Florida grass in the middle of summer with no rain in the forecast. Big Frog Supply shipped the piece right away and got here on Saturday instead of Monday! Part installed; grass saved! Thank you Big Frog Supply :-)”

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“Great helpful service with Fast shipping. The price is Reasonable”

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“Efficient website for ordering and tracking and received good value on my purchase.”

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“Great product and service. Thank you. I will be ordering products from them much more.”

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“Good product and it arrived on time and good price.”

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“Great quick service, will order again. Highly recommend. Thank you.”

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“Easy to navigate website, fast delivery! Very broad product selection”

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“The order was delivered in timely fashion. The products were in box and contains all material. Was able to install everything in less than 30 minutes”

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“Available products, and super fast shipping. I’m very pleased with their service.”

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“Fast delivery- good updates blah blah blah blah blah blah”

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“Best price and fast delivery. Have never ordered from Big Frog Supply before but I will again when needed and will let others know of my experience with them.”

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“Delivered what they promised on time at a fair price.”

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“Speedy delivery and follow up! Item arrived and was installed almost immediately. Easy, fast, and as advertised!”

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“Easy to navigate website, product(s) needed were in stock, it was simple/quick to order, reasonable deliver time....just a horrible company name”

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“Big Frog was very quick to communicate responses to questions and shipped product on time. 220VAC pump came with 1" MNPT inlet and outlet fittings and male 20amp wall plug. Simple to install. Operates as advertised. Have only had it a few weeks so can't vouch for durability.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews