Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication on order. Shipped and arrived as expected. The product works as expected. Overall, a great experience.”

Helpful Report

“My first order from Big Frog Supply was great. The order was shipped and delivered much faster than expected.”

Helpful Report

“Product delivered timely. Ordering process simple and easy. Good job.”

Helpful Report

“FAST shipping, in-stock, decent pricing. A very happy customer. No issues at all. I would highly recommend based on my experience. Keep on hoppin'!”

Helpful Report

“Great company to use for all your irrigation projects, very helpful in providing you with all the information needed. If you order in correctly they send you a RMA within hours so you can get the correct item”

Helpful Report

“Very prompt and eff1ceint service. Shipped quickly and was very well packaged.”

Helpful Report

“Huge thank You Big Frog Supply for fantastic experience!!! I recommend this company 100%!!!”

Helpful Report

“Big Frog Supply sent me backflow prevention valve at a great price and had it sent to me half way across the country quickly, and with FREE shipping! My plumbing is back in operation and life is good again thanks to Big Frog. A huge thank you to Big Frog. You guys are wonderful.”

Helpful Report

“No deception on website, good prices on high quality products and delivered correctly.”

Helpful Report

“Terriffic response and communication from Big Frog in relation to my order. of course the product performs as expected. Will definitely look to Big Frog again for similar needs.”

Helpful Report

“As advertised. I’d buy again if I can’t do it myself”

Helpful Report

“Within hours of my order being placed, it was packed and shipped. It arrived so fast.”

Helpful Report

“Received the correct product and received it quickly. Great service. Very happy with purchase!”

Helpful Report

“Arrive very fast! I will definitely order from them again.”

Helpful Report

“fast shipping . the pump worked as it should and i am very happy . THANK YOU !!”

Helpful Report

“Great website and customer order fulfillment, shipping information was very helpful.”

Helpful Report

“the tankless water heater was shipped and received on time unit well packaged and works perfect thanks will order from you folks again.”

Helpful Report

“I needed a replacement part for my irrigation controller that is at least 15 years old. Not only did Big Frog Supply have the part I needed, they shipped it across the country quickly. While the USPS came through shipping my part before I left on vacation a week later, Big Frog Supply did their part in getting it out the door right away. The new module plugged right in and worked right away. Thank you Big Frog Supply for giving me one less thing to worry about while I’m away!”

Helpful Report

“Quality product Quick shipping Fast checkout Easy to navigate website”

Helpful Report

“Very helpful customer service. Very fast shipping. Outstanding prices I got my parts 150.00 cheaper than anyone in my home state. I would highly recommend them for all your need parts”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews