Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This fantastic wall heater was out of stock in so many places, but Big Frog had it...they had it for a great price...and they sent it to me quickly. This is my new go-to supply chain!!!”

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“Great price. Quicker delivery than I expected. They obviously care about customer service, which is rare these days for online sales.”

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“I found this site to have the lowest price for the item I purchased and the process went smooth.”

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“Impeccable service. I appreciate you guys getting me my order so fast”

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“Fantastic customer service when I found an error in delivery address. It was fixed immediately. Great products and easy to use website. The teak shower bench I ordered was much lower in price than from other online vendors. It arrived quickly and in perfect condition.”

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“My order was filled the very next day and they didn't use a "slow boat from China" to make the delivery.”

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“Not only did my boiler arrive in record time [less than 3 days after purchase] It was a major saving when compared to a big box store or any other online vendor. When checking with the manufacturer "Rinnai" as to the warranty status standing with this vendor I was assured that Big Frog is an accredited seller of their products. And most importantly my new tankless water heater works perfectly! Fantastic Price! Ultra quick delivery! Warranty covered! Working Beautifully!”

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“Fast shipping, great customer service,High quality products, no issues at all.”

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“I can't believe how easy and quick it was to review the product and put it on order. However, what was even more amazing is how quickly the order was processed and shipped. Many thanks Big Frog Supply!”

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“We got our shippment sooner than expected and everything was womderfuk”

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“Very happy, very satisfied staff was very helpful. I would order from them again.”

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“I ordered a case of Rainbird sprinkler heads and received them in 2 days. Much faster than I expected. They were packaged well and arrived in great shape. I will order from Big Frog Supply again. Thanks for the great service! Jay”

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“Fast response from Big Frog Supply to my order. Order sent out quickly. Received updated tracking information on the shipment. Order arrived complete and in good condition.”

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“Your service was great. Everything was on time and the article came just as advertised. We would recommend Big Frog Supply to others. Thank you.”

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“big frog supply provided a quality product at a reasonable price”

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“I received my Rain Bird 5004-PC Rotors at a great price and the delivery was fast”

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“Very fast shipping and great packaging. I will be using them for any new needs.”

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“GREAT SERVICE--ORDERS FILLED THE DAY ORDERED AND DELIVERED IN 2 DAYS”

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“Great product. The video instructions were super helpful and the item shipped really fast.”

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“Ordered 2 Orbit hose timers (2 port) from Big Frog Supply. The process of ordering and paying was very easy and straightforward. Product was shipped via FedEx and arrived a few days after the order was placed. Would definitely order from this company again.”

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Big Frog Supply is rated 4.8 based on 5,970 reviews