Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great price, delivered on time, good email notifications.”

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“Product arrived within 3 days and was in perfect condition. I was advised of the shipping status every step of the way. Big Frog Supply's logo and motto on their shipping tape brought a smile to my face 😁. Thank you!”

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“Email response/turn around on a prunner clipper availability was suprisingly fast for a weekend.. Shippent was free/made it out here west of Seattle in 4 days. I'll stop at Big Frog for my next purchase.”

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“Very fast process with ordering. They had exactly what I needed.”

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“They carry hard-to-find parts and plumbing valves for older homes. Easy to order, great price and shipped directly to me in less than a week. Great job!”

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“Prompt delivery. Was informed about every step of the process.”

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“Great price and fast shipping. They beat everywhere else’s price by 30 dollars. It arrived in a few days as promised. Thanks”

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“got exactly what i ordered and worked perfectly for the repair job i was on.”

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“Beautiful job of packing. Survived the carrier's attempt to destroy the tankless heater. Initially worried that wrong fuel type had been sent (label on inner box) but Big Frog had included change-over kit with instructions. Less than 10 minutes work to go fron NG to LPG.”

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“valve box received in good condition, as advertised. Looks like it will work for my job.”

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“great delivery and great product. will use again next time”

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“Item was in stock, fair price, free shipping, was delivered quickly. Good place to shop. Easy to install”

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“Product came as promised. Product is of high quality.”

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“Friendly, knowledgeable, customer service (Ruby) made ordering my tankless water heater and related installation accessories easy with assurance that all pieces would be compatible and ready for installation.”

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“Extensive choice of articles. Excellent quality, easy ordering online and quick delivery.”

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“Easy fast and accurate on the ordering. Arrived in jyst a short time”

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“I was looking for a replacement Rain Bird valve that I have not been able to find at any of my retail sources and Big Frog not only had it but was able to ship it to me within a 5 days. It saved my system due to the fact that the old valve leaked and was a constant source of aggravation. I can't tell you how pleased I am with the service.”

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“very fast delivery and product at a good price”

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“The spud wrench worked on my antique toilet as expected, and was received as promised! Thanks!”

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“The product shipped as promised and was as expected. Worked good.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews