Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Smooth and prompt! Clean website too. I enjoy their array of products available.”

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“Extremely fast delivery. Pricing was great. All items arrived as ordered!”

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“Great price and fast shipping. Good communication. Would order from them again.”

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“Good pricing and fast shipping. The light controller we ordered was an old model, but arrived in new condition.”

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“Easy to order! Quick delivery! What else is there. Thank you!”

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“I ordered on Saturday, and it arrived on Monday?”

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“Product was exactly as advertised and was delivered when promised.”

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“Needed a part for a DIY home repair and it was fairly priced and in stock. My part shipped quickly and the repair is now complete! Thanks”

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“They had part in stock. Ordered on Thursday,had part in hand by Monday.Awesome!!!”

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“Very amazing service and response. Ordered on Saturday with no special shipping directions or cost. Arrived on Monday That has to be better than going to my local big box that only had the item online.”

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“Big Frog has very good customer service and an easy purchase process”

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“Great price, easy to find what I was looking for, and it was delivered fast!”

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“Best price I could find after checking multiple suppliers. Very quick shipping. Product worked out fine”

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“I ordered Sunday by Tuesday I had the part. Thank you”

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“Excellent communication, speedy fast delivery. Quality product. Price is very competitive”

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“Easy ordering and fast shipping. Super place to deal with and would definitely order from them again.”

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“Was looking for a new drive motor for my Orbit tractor sprinkler and was out of stock at Orbit. In searching I came across Big Frog Supply who offered the exact item much cheaper than anywhere else I found it. Within 24 hours of my order I received an email thanking me for my order and an approximate shipping date. Within two days I received yet another nice email advising my item had shipped and an estimated arrival date. When my package arrived I received yet another email thanking me for my purchase and offering any assistance I may need from Big Frog. The item was an exact factory replacement and perfect. Big Frog Supply went way over and above in providing a great product with a great price and GREAT customer service. Highly recommend and I will use them again. Bob Quinn”

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“Quick, an accurate, response, and shipment of my order!”

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“Very happy to fine this product being it's discontinued. Very fast shipping.”

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“Ordered a sprinkler valve from Big Frog. Originally the shipment was to take over a week to arrive. However, the shipment arrived in less than a week. And the valve is exactly what I needed. I'd definitely order from Big Frog again.”

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Big Frog Supply is rated 4.8 based on 5,970 reviews