Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery and good prices on products and shipping”

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“Right product provided in a short amount of time...good service!”

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“Needed a pump quickly for a good price. They have delivered both times. Excellent company.”

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“Got my stuff fast and in great working condition”

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“Easy to navigate website and super fast shipping. Thank you!”

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“The difficult to find parts were reasonably priced and shipping was fast. The parts were well packed. I will be ordering from Big Frog Supply in the future.”

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“Saved $150 versus a big name plumbing supply for a hot water recirculator for under our sink. Ordered it online and it arrived the next day.”

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“Product was delivered very fast and order was accurate.”

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“From start to finish my purchase from big frog was very easy and everything arrive intact and in a timely manner I will purchase from big frog again.”

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“The items I selected were fairly priced and delivered on time. Smooth transaction - what more can I say?”

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“Very fast, efficient, and communication from start to finish was great. I highly recommend!”

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“Ordering online from website was very easy and all of my questions were asked and answered immediately through email with sales. Shipping was quick and the product is meeting all expectations! Very refreshing interaction. Will use y’all again when the need arises. Thanks”

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“Big Frog’s website was easy to navigate! The $69.00 free freight and the value priced items were the two deal closers for me. The shipping was quicker than ordering from Amazon. I got the parts in 2 days and my sprinkler system is like new again. The communication with this digital experience was perfect! You are now stored in my favorites! The packing tape leaped out at me! You have to order from them to see what I mean Thanks Big Frog. My review is based on a positive experience only.”

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“Product exactly what I ordered. Website needs an update to include possibility of ordering multiple things when placing one order”

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“Prompt feedback on order confirmation, tracking details, and delivery date.”

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“I went to Florida on a trip from Michigan, hooked up water supply and hot water was cracked, got to love the cold. I ordered one from Big Frog had it three days thank you”

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“delievery of product,but the product sucks and you can't get any one from rheem on the phone”

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“Quick shipping, great communication, great supply of tough to find items. Will be back!”

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“Big Frog had the best price on the Toro valve I needed and delivered faster than Amazon! It was a pleasure with these guys.”

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“For our order, every thing went very well. We appreciate dealing with an efficient company.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews