Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and very fast shipping. I contacted customer support over the phone and they were able to provide me with a discount code. Very satisfied with Big Frog Supply.”

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“On time delivery. Obviously appreciates new customers. My next step is seeing how they protect their new found customers and keep them. We'll see”

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“I normally do not respond to review requests because everyone wants one. I have to say that I like Bib Frog's motto that they will jump right on it. They did jump right on my order with shipping included in the reasonable price for the item and it was received when they said it would be received. I have some other projects coming up and even though Big Frog is on the other side of the country, I will look to them first to see if they have the items I need for the next projects.”

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“Speedy fast delivery and everything was as described. Great Service”

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“Great experience dealing with Big Frog. Item came as expected and was packaged well. Price was best we could find, even with a shipping cost. I would recommend and would use again.”

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“My order was correct but damaged in shipping. I contacted Big Frog, sent photos of damaged parts as requested and in 4 days, the damaged parts were replaced and in my hands with no questions asked (except for the photo request). Will do business again with Big Frog.”

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“Awesome deal. I bought the wifii module for ESP-Me and loving the product.”

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“Well, they actually, by accident sent the wrong disposal but with ease and grace corrected that and sent me the correct product! Good experience!”

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“Fast, easy and arrives quickly! I would recommend to others.”

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“Excellent turn around time on my online order and the new part fixed my RainBird problem!”

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“I needed a product. I found it on line available through Big Frog. I ordered it. I received emails through out the order and deliver process keeping me informed. The product arrived and was what I had ordered. All good. Thanks.”

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“I was very pleased to get delivery of the parts I ordered so quickly! During this pandemic I have ordered many items and have found the delivery times to be extremely delayed. I was extremely pleased to be able to make my repairs so quickly. Thank-you!”

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“They had exactly what I needed and super quick. Perfect.”

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“Delivery was timely and the product WiFi adapter works perfectly with my irrigation system controller.”

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“Easy to navigate web site, good price and fast delivery. Definitely recommend.”

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“Great replacement to have WiFi connection control of our watering system.”

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“Trustworthy supplier of Swiss-made Felco pruners, at a great price.”

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“Great price, reasonable shipping charges. And quick shipping. Thanks a lot.”

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“customer service rep was very very helpful and I received my part within 2 days of ordering. It was the only thing in my 3 week project that has gone not only as expected, but better than expected.”

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“Good selection, had what I needed, very fast, free delivery on my order!”

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Big Frog Supply is rated 4.8 based on 5,969 reviews