Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pump and received in 2 days. Updated on status of pump delivery. That’s service.”

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“Great service, ordered item, was kept informed on status of order, when shipped and tracking. Pleasant experience!”

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“Very quick turnaround and delivery. Very pleased with their service.”

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“Easy to order. Fast shipping! Thanks for great service.”

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“Quick delivery and very quick to provide return authorization of a product that I ordered wrong. Emails were replied to on Sunday that was unexpected. Between their prices and outstanding overall service level, I highly recommend.”

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“Received exactly what I ordered, and very fast shipping. Thanks”

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“quick response, delivery on time, but not their fault I got the wrong product, I read the product number from the old part and when the new order arrived it had the same part number but it was not the same part, so I don't know who to blame.”

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“Delivered in three business days whirlpool pump 89 dollars delivered works awesome thankyou thankyou big frog supply company”

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“They delivered a great product at a great price!”

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“Great value and service, but I don't typically write reviews. This company deserves one as I placed a large order with them and everything arrived promptly. A couple of the parts were the wrong size so I emailed telling them about the confusion. As fast as the delivery could get here, they had the correct parts on my door. The process was simple and I'm very happy.”

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“Very efficient and received my order real fast congratulations Big Frog Supply! Wont hesitate to purchase other items from Big Frog Supply !”

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“Had some issues with the product when I received it but the company was quick to reply and make it right”

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“Had the part I needed at a reasonable price shipping was very fast, Thank you”

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“Great transaction, easy, fast would do again. Highly recommend”

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“Best priced item. Check out was very simple and got the product super fast. Will definitely use you guys again. THANK YOU!”

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“Quick delivery and great product! Would order from again.”

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“Website was easy to use, good prices, received item quickly”

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“My order arrived quickly. Was well packaged. The sprinkler is sturdy and was easy to put together. Instructions were easy to follow. Product works well and I’m very happy!”

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“Tried to order part from another distributor, it was out of stock and they had no idea when it would be shipped. Contacted Big Frog.... the part was in stock and shipped immediately.”

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“Big Frog had the product I wanted at a competitive price and delivered promptly.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews