Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,970 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order is just what I needed, items worked perfectly as described!”

Helpful Report

“We found the item we needed for our irrigation system at the best price at Big Frog. After the purchase, the communication was excellent. While they did give us some information about their company, they haven't overwhelmed me with marketing. The Orbit 58910 Digital 2 Outlet Timer was exactly as advertised, came within a week and works perfectly. i appreciate the whole experience with Big Frog”

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“Fast shipping, great price, in stock. One of the better vendors for my repair business. I will be back. Thanks doug dismobilerepair”

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“The left handed nuts are a good value. Thanks”

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“Very fast delivery. I have been struggling with right handed clippers all my life. So glad that you had the left handed high quality tool I wanted and can now use so much more efficiently.”

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“As always, you folks are on top of your game! Fantastic communication and service are on the top of your list. Just a quick reminder to your shipping department to apply extra care when shipping very heavy items like my liberty pump,, as it almost didn’t survive the trip while remaining secure in the factory container. Your extra tape didn’t hold the bottom of the box together,,,”

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“Called and left a message. Got a call back ridiculously fast. Asked 1 technical question. Placed my order. Order filled really fast. Just love this timer for 3 hoses.”

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“Web site is easy to navigate, checkout simple, super fast shipping. Would do business with them again without hesitation.”

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“Excellent, professional. friendly and expedient service. Will certainly being doing more business with the Big Frog! Highly recommend.”

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“Fast shipping and a great, easy to navigate website.”

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“This is better quality than the big box store”

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“Big frog supply had the product wanted and it was delivered in a very timely fashion.”

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“Great experience with Big Frog Supply much better than little frog”

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“-Easy online ordering -Competitive pricing -Appropriate tracking emails (not too many) -Extremely quick delivery -Efficient and effective protective packaging”

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“Not only did Big Frog have the Rain Bird filter in stock, it was cheaper than the Rain Bird site. They shipped same day i ordered and the filters arrived FAST. I was surprised and impressed.”

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“Easy web site use saved me moneythank you for big frog”

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“fast free shipping. Well packed and protected items. Competitive prices.”

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“Very fast delivery and fair price on pumps. However, I thought that this Sta-Rite SNF-L1 shallow well pump was the same as my last one, and found out that 1-1/2 horsepower doesn't mean that you'll get the same volume of water. The new Sta-Rite pump delivers much less water than my old one. The SNF-L1 is okay if you have a single hose or a very limited number of sprinklers, but no more. When I try to run several lines at once, the pressure drops below 10 and air gets in the line. I suspect that the water column in the well is breaking due to not enough suction from the new pump. The old pump had no problems like that and I miss it already.”

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“Big Frog provided good price, prompt shipping, and the item was in stock. Thank you.”

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“Quick service and great prices. I will definitely purchase from them again.”

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Big Frog Supply is rated 4.8 based on 5,970 reviews