Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and fast affordable shipping. Was given an updated water heater at no extra cost because the one I purchased was no longer available. Friendly customer service after the sale was excellent. Answered all my questions and made me re-assured of my decision to go with Big Frog.”

Helpful Report

“Product delivered quickly, on time, and as ordered. Excellent service.”

Helpful Report

“Very easy to order and the delivery was fast beyond my expectation. Most and foremost the price of the product I purchased was lower than the other suppliers of the same brand.”

Helpful Report

“quick shipping and delivering of goods. I placed my order via web page”

Helpful Report

“Best prices available, easy ordering process, fast delivery, constant communication until order arrives. First class operation!”

Helpful Report

“I could find parts I was struggling elsewhere. It delivered on promise”

Helpful Report

“I have never bought from Big Frog before but am glad I did! They had exactly what I needed and at the best price I found! My ordering experience was great and was shipped promptly. I will definitively keep using them and recommend them to everyone! Thank you!”

Helpful Report

“Love ordering my felco pruning products from big frog . The prices are good and they deliver the products promptly”

Helpful Report

“They are the perfect product and Just what I wanted-Felco clippers! The price was perfect and they were shipped promptly.”

Helpful Report

“Had what we needed and it was quickly delivered.”

Helpful Report

“Price was very competitive along with free shipping and excellent service.”

Helpful Report

“Very easy to deal with, quick response and fast delivery.”

Helpful Report

“Item was as described. Service and price were excellent.”

Helpful Report

“I had a question about a pump motor and it was answered quickly and professionally. Big Frog had the best price by far and I had no problems at all.”

Helpful Report

“The items were packed very well and the shipping was prompt.”

Helpful Report

“They had a small water heater that other places didn't. I got it shipped faster than the other people could send me an email telling me they couldn't get the water heater. Amazingly fast service.”

Helpful Report

“Ordered a couple of led bulbs and I think they shipped the wrong bulbs. When I called they could not have been more helpful. They immediately reordered and shipped what I hope will be the correct bulb (this happened yesterday and I have not received the new bulbs). Also, she immediately sent me an email with a return label and I was able to put the bulbs that were first shipped in the mail this morning. Fantastic customer service.”

Helpful Report

“Great! Received in perfect condition from Fed-ex in 4 days. No problems.”

Helpful Report

“I was very glad to have found parts for my sprinkler valves. Saved me a lot of time. Very good buying experience from Big Frog!”

Helpful Report

“The items and package arrived as I would have expected. I read the reviews online and was a little skeptical because I have never ordered from this company, however I didn't have any issues and the package arrived a few days after I placed my order. Very Happy!”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews