Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big Frog Supply had what I needed and met all expectations from ordering to shipping and delivery.”

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“Prompt delivery. Item as described. Pleasure to do business with.”

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“I loved the items that I purchased. One came broken and my price was refunded immediately.”

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“The best value on the internet for what I purchased. Installed and it’s great!”

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“Fast informed delivery of the product that I ordered.”

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“I got what I wanted and I got it fast at a great price”

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“Big FrogbSupply has Good products and on time delivery. Like it.”

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“Big Frog had what I needed and I was amazed how quickly my order arrived .”

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“GoodFast service at a great price I'll br back”

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“Easy to use website, good prices, great no-hassle service for 1st order. Placed it on Sunday, had my products mid-day Wed. If you have what I am looking for, I will definitely order again. Thanks!”

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“On time delivery at no charge.. Good price. Original part.”

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“free shipping and part arrived within 2 days. Excellent quality and service.”

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“Excellent pricing, fast shipping, even to remote Montana Location. Thank you so much! Definitely recommend Big Frog and Definitely will use them again!”

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“I originally received incorrect sprinkler heads from what I ordered. I contacted their support and the gentleman had me send a picture of what I received. He almost immediately acknowledged the incorrect fulfillment of my order and apologized for the error. Within 5 minutes a new shipment with the correct parts were on their way. Hey, mistakes happen. I appreciate their quick response to the problem!”

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“Ordered Wireless Rain-Freeze Combo. Very competitive pricing and very fast shipping.”

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“Great price for backflow preventer, product arrived quickly and as described. Called customer service before ordering because I had a question on which size to order and they were very helpful. I would recommend Big Frog!”

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“Package was delivered today and everything looks intact. thank you”

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“Received my parts as ordered and very quickly. The price was much better than any other I was able to find in the store or on other websites.”