Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Received order very quickly and correctly. Website was easy to use.”

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“I made a mistake on my order but Big Frog made it right! Excellent customer service.”

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“Small order, rapidly filled and excellent beyond-the-call-of-duty status and follow up.”

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“Excellent product selection and availability, capable and helpful customer suppor, and fast shipping with good prices.”

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“Easy to order, rapid delivery, and the product (hose timer) is easy to program.”

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“Product was in stock, shipped promptly, and was exactly as promised.”

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“Great to work with! Fast shipping! Will use again!”

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“Very quick turnaround service and great customer service! I would definitely shop from them again.”

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“Good price, easy to use web site and fast shipping. Very good experience.”

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“Your web site outstanding and easy to find needed items”

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“Easy to order and very fast delivery!! Great job!!”

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“Easy online ordering, uses PayPal app, among others, for secure payment processing and fast product delivery.”

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“Materials were best price I could find and the order came quickly! Thanks!”

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“Great value and customer service! They were quick to follow up on questions and notifications about the shipment. The item arrived promptly and was exactly what we needed. Their prices beat all others online. We will definitely use Big Frog in the future if the need arises! Thank you!”

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“Promptness in every interaction. Will certainly use again when the need arises.”

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“My experience was great right from the start. Ordering, time received & assembly of product! Thank you!”

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“I am very happy with our orbit sprinkler. It came so quick and no damage what so ever. I plan on using Big Frog Supply more often. Thank you so much. Carol Reynolds”

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“I was very impressed with their web site. Easy to navigate and tons of products. The product was shipped quickly and they had great communication.”

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“Excellent product with prompt delivery. Great experience in communicating over the phone.”

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“Easy to order. Delivered on time. Excellent price. Definitely will use again.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews