Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really disappointed with the delivery well late even though ordered early and put early delivery date”

Helpful Report

Posted 4 years ago

“Quality and packaging excellent, gifts were well received - but they do seem expensive which is why I’ve given a 4 instead of a 5”

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Posted 4 years ago

“Such beautifully presented and decorated biscuits.... i would prefer more of a shortbread biscuit, as these were a bit soft more like a cross between cake and biscuit but still very nice”

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Posted 4 years ago

“Lovely packaging, great decorating and tasty biscuits. They are just a little overpriced”

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Posted 4 years ago

“Apart from my order not arriving on Valentine's Day as I requested, the biscuit was beautifully decorated & much appreciated.”

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Posted 4 years ago

“Ordered a leeterbox biscuit to cheer up a friend. Didn't see the package when it arrived, but it was well received by both my friend and her young son! Both said it was delicious. Arrived on the day stated too, which was good. Will use again.”

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Posted 4 years ago

“I bought the tin of woodland animals for my daughter she said they were delicious and looked absolutely beautiful in a lovely tin. They were delivered promptly. The only negative is that you can’t choose the design you want in the flavour you want. So I was a bit restricted in my choice as I wanted the vanilla biscuit. That said will definitely be using them again”

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Posted 4 years ago

“The personalised baby biscuits were, as usual, stunning and tasted lovely. Have ordered these so many times and they have always been a success. However there are now only half the number of ducks in a tin, so families who have had the original tins for earlier children are very disappointed at the greatly reduced number of ducks in the tin. Could there not be an option for a larger tin with more ducks in?”

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Posted 4 years ago

“My only gripe is to see a product on Instagram , think Ooo that’s perfect and then it is out of stock on the website .. All else good although have not eaten a biscuit myself ..all sent as presents !”

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Posted 4 years ago

“Biscuiteers made my friend's birthday. She was very happy with her birthday cake biscuit.”

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Posted 4 years ago

“The product was well received, it was sent as a gift, but unfortunately there was a long delay to delivery.”

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Posted 4 years ago

“Lovely biscuits but use a different delivery service was were over a week late.”

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Posted 4 years ago

“The biscuits were beautifully iced, the tin would have been lovely if it didn’t have knocks in the paint. Some of the biscuits on the top layer were a little stale. I was disappointed as it was a treat from my late father for the family.”

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Posted 4 years ago

“Unfortunately arrived two days late for an 18th birthday, but Royal Mail failed on this occasion. However, birthday girl loved the chocolates, even if the message said Happy Xmas and not Happy 18th. The family also enjoyed the gingerbread characters and said they were really tasty and great fun. I have used Biscuiteers before and will continue to do so.”

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Posted 4 years ago

“Lovely design”

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Posted 4 years ago

“Packaging is very nice and well presented. Unfortunately we had a little icing sugar explosion when we opened the tin (as the icing bag had split) but this added to the fun. I would say this is a quite expensive for what you get, however it is well done and smells absolutely delicious when you open the tin!”

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Posted 4 years ago

“Product was fantastic with beautiful presentation but delivery was perhaps later than anticipated.”

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Posted 4 years ago

“Very good product , however on the occasions I have rung in I have been informed by an automated message that you would ring back within 48 hours and you never have”

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Posted 4 years ago

“Product is lovely . The website needs a bit of a tweek”

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Posted 4 years ago

“Lovely gingerbread men, beautifully iced and tasty. Arrived in perfect condition. Think a bit small for the price. Would order again.”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews