Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely idea but it arrived 3 days late so a bit disappointed but would order early if a weekend birthday again!”

Helpful Report

Posted 4 years ago

“I love macaroons and these were delivered on time.”

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Posted 4 years ago

“They were super delicious, I ate them all in one go because I couldn't resist.”

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Posted 4 years ago

“Sent one as a surprise gift and it went down a treat! The smaller biscuit was unfortunately cracked with the icing fallen off but both were delicious and the recipient was delighted. I’ll definitely be ordering again 😋😊”

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Posted 4 years ago

“Our Easter ginger bunny arrived with a broken leg. But he was still delicious. Crunchy on the outside and soft on the inside with a light melting ginger crumble. Hand made with love and delicious. A great little surprise through the letter box.”

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Posted 4 years ago

“Always love the decoration and presentation but the biscuit flavour is a bit bland..... would like some more flavour like ginger etc”

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Posted 4 years ago

“Innovative company producing special quality treats.”

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Posted 4 years ago

“Hope the parcel arrived safely. Had to be delivered at 2nd attempt because recipient not at home.”

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Posted 4 years ago

“Beautiful biscuits”

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Posted 4 years ago

“I found the website easy enough - the decoration on the biscuits were exquisite, unfortunately the Easter tin of biscuits that I sent to one of my sons that I tried tasted stale and considering the price very disappointing.”

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Posted 4 years ago

“Lovely looking biscuits, a real work of art but the focus is on aesthetics rather than taste. The icing makes them extremely sweet and the lemon flavour didn’t come through at all. But... that said, they were presented beautifully and are a lovely gift as something a bit different.”

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Posted 4 years ago

“These biscuits make a lovely special gift. They seem expensive but when you see the craftsmanship, artistry and time that goes into them they are worth it. The tins themselves become treasures”

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Posted 4 years ago

“First time I’ve ever had to leave a review of less than 5*. As usual, communication from Biscuiteers was great but I was very disappointed with the art work on the chocolates my friends received. Not up to the usual high standard although they tasted delicious.”

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Posted 4 years ago

“My sister was thrilled to receive a beautiful box through the post full of delicious different flavoursome macaroons .”

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Posted 4 years ago

“Loved the Easter decorations on the biscuits - they look stunning. I thought the biscuit was a bit soft and would have liked a shortbread or crispier biscuit. Not too keen on the chocolate altho I realise they were Easter biscuits.”

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Posted 4 years ago

“Service is excellent and the customization feature is well done!”

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Posted 4 years ago

“After problems ordering on-line, I telephoned my order which was dealt with efficiently.”

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Posted 4 years ago

“Unfortunately not due to Biscuiteers or the address I entered, the box has been delivered to the wrong postbox. Royal Mail are making enquires.”

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Posted 4 years ago

“Have purchased a few biscuits from you and always excellent service. Products arrive on time and I am kept informed of the delivery. Only minus is that they are a little expensive by the time you pay for postage, but that won't stop me from ordering again for special occasions for close family and friends.”

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Posted 4 years ago

“They were given as Easter presents. Really pleased with them and beautifully iced. My only disappointment was that there were no Gluten free or vegan biscuits - only 1 letterbox Birthday biscuit. I have had gluten free biscuits from Biscuiteers before and the recipient was really thrilled. I hope they are available again in the future.”

Helpful Report

Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews