Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed in the quality of the advent calendar. No velvet used at all but looks like it on the photo instead it is weird canvas tie die.”

Helpful Report

Posted 4 years ago

Hi Marie, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. Many thanks and kind regards, Biscuiteers x

Posted 4 years ago

“Placed a large order for a work thing (all different addresses - even one international) and the process was easy peasy. Personalised pumpkin biscuit looked fab, tasted yummy and went down a storm. Thanks so much everyone :-)”

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Posted 4 years ago

“Lovely gift. A bit expensive, and I wouldn’t buy them without a discount code, but they are beautifully packaged and taste good too.”

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Posted 4 years ago

“OUTSTANDING My Witch biscuits were lovely and the Company went to a lot of trouble to supply them for me.My Grandsons loved them”

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Posted 4 years ago

“good but expensive”

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Posted 4 years ago

“Excellent service, well packed and lovely biscuits, sent a box of personalised biscuits to a friend who is celebrating her 70th birthday and she was “chuffed to bits”, and said it made her day!”

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Posted 4 years ago

“Always great service and stunning biscuits!”

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Posted 4 years ago

“Nice gift, the friend who I sent it to was very pleased with it. Site fairly easy to use. Only reason not given 5 stars is I do still think these are a bit expensive for what they are.”

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Posted 4 years ago

“Ordered 4 biscuits. 3 received quickly and 1 never got to my friend. Would have been 5 stars otherwise.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback. I am so sorry to hear that your order arrived late. This is so disappointing to hear! I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Absolutely love your biscuits, delicious, fun and so reliable. Always arrive on the day requested! Well done all 😍🍪💕”

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Posted 4 years ago

“I’ve received your wonderful biscuits before and loved them so I sent one to a friend and she loved it too!! Best way to send a hug in present circumstances! 💕”

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Posted 4 years ago

“My two granddaughters loved it, which I was pleased with as I can’t go to see them. But sadly my grandsons never arrived.”

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Posted 4 years ago

“Amazing quality biscuits and gorgeous designs that made the receiver incredibly happy”

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Posted 4 years ago

“A fantastic range of products for all ages and occasions. Great customer service and reliable delivery, what more is there to need!”

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Posted 4 years ago

“Great service and quality”

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Posted 4 years ago

“The recipient of the ‘personalised birthday boy letterbox biscuit’ was very pleased with the gift and reported the biscuit was a tasty treat.”

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Posted 4 years ago

“Delighted with the company that provides unusual gifts of quality.”

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Posted 4 years ago

“The biscuits are delicious and they look so good - whatever the occasion they capture it! Straightforward to order too.”

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Posted 4 years ago

“I love Biscuiteers biscuits and have ordered before however this time the biscuits arrived 2 days late. This was very disappointing as they were for a 50th birthday present and I think as assured they would arrive on time.”

Helpful Report

Posted 4 years ago

Hey Karen, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear your order did not arrive when expected, this is not what we wish any of our customers to experience. A member of our team will be in contact with you to resolve this. Biscuiteers xx

Posted 4 years ago

“I haven't seen the biscuit as it was a present. But I'm told it was beautiful, far to pretty to eat. My friend was thrilled to receive it and it arrived on the correct day.”

Helpful Report

Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews