Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The biscuits are beautifully decorated but we found the icing a little too much and too sweet. It would be good to offer flavoured biscuits too eg lemon/chocolate/vanilla. Otherwise a great gift”

Helpful Report

Posted 5 years ago

“The biscuit order arrived, beautifully packaged and decorated! Unfortunately after their arrival I did not get to taste even a biscuit crumb but the order disappeared, only tiny smears of icing were in the bin! Many thanks June Thackrah”

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Posted 5 years ago

“Wonderful biscuits with fabulous designs for all occasions.”

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Posted 5 years ago

“Lovely biscuits and presentation, but quite pricey for what you get!”

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Posted 5 years ago

Hello, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 5 years ago

“It was sent to my fiancé as a get well gift and he absolutely loved it. It’s a great gift to send people when you’re not around but your still thinking of them.”

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Posted 5 years ago

“I've only recently started using Biscuiteers but in the last few times I've used them, they are very efficient and delivery is very quick. Beautifully packaged and just love their biscuit designs. Would highly recommend to give a gift for any occasion!”

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Posted 5 years ago

“Absolutely fabulous perfect gifts”

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Posted 5 years ago

“The biscuits were hard not fresh.”

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Posted 5 years ago

Hi Pilar, Thank you so much for your feedback. I am so sorry to hear your biscuits were hard, this isn't the kind of experience we want our customers to have, and I can only apologise for this. A member of our Biscuit Happiness team will be in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“Biscuiteers!! Are Beautifully hand made Biscuits for any occasion!! , the recipient of the flower selection, were over the moon !! And described them as classy and original, and looked to good to eat .”

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Posted 5 years ago

“I mean it’s cute and all... but the flavours are so not ok like you’re eating plain baked flour in a shape of a rectangle”

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Posted 5 years ago

Hi, Thank you so much for your feedback. I am so sorry to hear that your biscuit didn't taste very nice. This is really disappointing to hear and isn't the kind of experience we want our customers to have. A member of our Biscuit Happiness team will be in contact with you shortly to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“Excellent service and my partner loved his valentines gift”

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Posted 5 years ago

“Beautiful valentine gift set, arrived promptly in perfect condition and all individually iced perfectly. The tin is so pretty and a keeper too I was really impressed with the quality and standard of decoration.”

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Posted 5 years ago

“Whilst the biscuits tasted wonderful some of the decoration had come off so they were not as wow as we had expected but still pretty and very tasty.”

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Posted 5 years ago

Hi, Thank you so much for your feedback. I am so sorry to hear about the damage of your Biscuits, this is very rare to hear and a member of our Biscuit Happiness team will be in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“" THE " momenent of the day " (valentines) the look on her face as she opened the box said everything and was also enough to make her say, how she really appreciated the effort I had put in to make the day special for her.”

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Posted 5 years ago

“They always look amazing and arrive on time. Sadly they are not vegetarian so I’ve never been able to taste them. I’ve only ever bought them as gifts.”

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Posted 5 years ago

Hi, Thank you so much for your feedback. I'm so sorry if this wasn't clear, but our biscuits are suitable for vegetarians! They are only not suitable for vegans at the minute. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“great as always”

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Posted 5 years ago

“Lovely biscuits, delivered by due date and all intact.”

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Posted 5 years ago

“Genius idea. Fun and frivolous presents delivered to the door.”

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Posted 5 years ago

“A little girl wrote me a get well letter and I just wanted to say thankyou what better way then to send a cute little miss biscuit it was very well revived many thanks biscuiteers .”

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Posted 5 years ago

“The idea is excellent. The ordering is straightforward and the extremely fast delivery is impressive. Love the icing but unfortunately I wasn’t impressed with the biscuits. Need to work on the recipe. I would love to give a higher rating because the idea deserves it.”

Helpful Report

Posted 5 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews