Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient was really pleased with the biscuits. Delivery was spot on!”

Helpful Report

Posted 4 years ago

“The package and biscuits were smaller than I expected and the icing on the biscuits was more muted than the colours on the website. All in all, a bit expensive for what I got.”

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Posted 4 years ago

Hey, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. I am really sorry to hear you are unhappy with the price. The reason our biscuits cost what they do is because our Icing Team carefully ice intricate designs by hand which can be very difficult and take time, we put a lot of care into our product to keep them at the highest quality. Biscuiteers x

Posted 4 years ago

“The perfect gifts for 2020”

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Posted 4 years ago

“Great quality biscuits - beautifully presented!”

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Posted 4 years ago

“Very creative and tasty”

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Posted 4 years ago

“Bit disappointed. The quality of the icing on the celebration jolly ginger was rushed and lacking a bit of care especially when you compare with the website photo. Did arrive very quickly (within 48hrs) though. Also ordered a birthday cake card a week in advance to arrive on the special day, but it came a day late.”

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Posted 4 years ago

“Biscuits very good reply to phone calls and e mail bad”

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Posted 4 years ago

Hey! Very sorry that we weren't as responsive as usual, sorry to say that our response time was not fast. We were going through a period of change with our customer support team and unfortunately at the time it was a team of 1. Very happy to say this has now been amended and we have a full team ready to handle any and all queries. Biscuiteers xx

Posted 4 years ago

“Great present for my friend's first anniversay. They said the tasted amazing and were a lovely personal touch!”

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Posted 4 years ago

“Arrived quickly, beautifully packaged and decorated, perfect gift, thank you.”

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Posted 4 years ago

“Great presentation wonderful biscuits and arrived exactly on time❤️ My Grandaughter loved them no greater recommendation 😍”

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Posted 4 years ago

“Bought for a get well present and the recipient was thrilled.”

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Posted 4 years ago

“Thanks so much! The order was delivered on time and was so easy to do. Unfortunately I didn't get to try the biscuits myself as they were a house warming gift for my sister and her family, but I hear that they were delicious!”

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Posted 4 years ago

“Gave my friend who was in hospital a huge smile”

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Posted 4 years ago

“Beautiful designs that fit any occasion package is even a keep sake.must admit though you feel sad to eat such lovely biscuits they are devine”

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Posted 4 years ago

“My friend loved the gift of chocolates & tea, for a late birthday gift”

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Posted 4 years ago

“Bought as a gift to cheer my family up in the current situation, the cat biscuits were a delight to them! The biscuits were compared to their own cats... and quickly eaten.”

Biscuiteers 5 star review on 18th October 2020

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Posted 4 years ago

“Arrived on the date requested,beautifully decorated and super cute”

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Posted 4 years ago

“Excellent service from ordering to delivery”

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Posted 4 years ago

“Tasty and beautiful biscuites made an unusual and very welcome congratulations to my newly wed friends.”

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Posted 4 years ago

“Sent to a dog-loving friend who was feeling unwell and it made her day 😁”

Helpful Report

Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews