Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my friend's 40th birthday in the UK and I wanted to send something special. She loved them! Thank you for putting a smile on her face!”

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Posted 5 years ago

“I’ve already left a review I doubt you want it again to be honest”

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Posted 5 years ago

“The service received was excellent. I ordered my gift in the morning and it was delivered to my brother the following morning. It was a pint of beer biscuit and a bottle of Wimbledon beer. He saved his gift a few days so that he could consume it on Father’s Day in memory of our Dad. He said both the biscuit and the beer were excellent.”

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Posted 5 years ago

“I ordered some personalised biscuits for friends who had to postpone their wedding. They were beautifully crafted and looked delicious. Our friends were delighted!”

Biscuiteers 5 star review on 27th June 2020

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Posted 5 years ago

“The biscuits are brilliant but the website is terrible. I had consistent issues placing the order with either by basket emptying at checkout, delivery options not displaying or me not being able to progress to enter card details. Spent over an hour trying to place the order (over two days!) and if it wasn’t for the fact i’d already decided this was what I was ordering for someone as a present, i would have gone elsewhere. On a positive, great product and delivery was very quick.”

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Posted 5 years ago

Hi Lewis, Thank you so much for your feedback. I am so sorry to hear about the issues you were having with the website, this is so disappointing to hear! We will get this flagged with our eCommerce team to try and look into what happened. Thank you and Kindest Regards, Biscuiteers x

Posted 5 years ago

“This is the first time I've sent this type of present but after receiving them as a pressie I would definitely recommend them. The ordering is easy and the service is excellent. The cookies that I wanted were not on the website so I sent an email and it was answered immediately. Their delivery via the PO was spot on too. I will definitely be using them again. :-)”

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Posted 5 years ago

“A fun present guaranteed to bring a smile to your face! And good to eat.”

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Posted 5 years ago

“My Dad loved his cheese, biscuits and chutney! Another great product from The Biscuiteers 😁”

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Posted 5 years ago

“The biscuits always arrive quickly, in perfect condition and taste amazing!! Every recipient I’ve sent Biscuiteers to absolutely LOVE their gifts. They’re something a bit different, a bit special :)”

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Posted 5 years ago

“Wonderful product but expensive!”

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Posted 5 years ago

“A nice biscuit, plainly decorated for father's day. Very expensive for 6 postage stamp sized biscuits.”

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Posted 5 years ago

“Lovely original themed biscuits, great to send as a special gift. Everyone I have sent them to has been thrilled.”

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Posted 5 years ago

“Very fresh tasting and yummy biscuits, beautifully presented and were delivered right in time for Father‘a Day too!”

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Posted 5 years ago

“Original, personal gifts that stand out from other gift options and are presented in such a lovely way with hand written notes and beautiful tin boxes. Very glad I found this company”

Biscuiteers 5 star review on 26th June 2020

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Posted 5 years ago

“Biscuit arrived on time on the chosen delivery date. A little gift for a friend on her birthday in lockdown and she loved it. Will definitely be using Biscuiteers again 😊”

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Posted 5 years ago

“Wonderful as usual love your biscuits x”

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Posted 5 years ago

“These biscuits are a work of art. Everytime I have sent a gift it has been received with enthusiasm and gratitude. Highly recommended.”

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Posted 5 years ago

“Ordered for our postponed wedding date. Was very impressed. Lovely packaging. Even the external box. Amazing attention to detail. Thought the biscuits would potentially arrive broken and be a bit hard but they were all perfect and actually really nice too. Very impressed and already recommended the company and product to a friend.”

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Posted 5 years ago

“5 star service and wonderful biscuits!”

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Posted 5 years ago

“The concept is fantastic. I’ve used them a few times in the past. I bought some for my dad for Father’s Day. They were tiny!!! And even for my dad way too sweet. Please make them healthier and with reduced sugar!”

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Posted 5 years ago

Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our production team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks again and kind regards, Biscuiteers x

Posted 5 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews