Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.93

4.9 Rating 226 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Questions

Metrics

4.9

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

Write Your review

Tell us how Black Diamond Spas made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service, beautiful hot tub and such nice people to do business with!”

Helpful Report

Posted 4 years ago

“I recently ordered the Atlantis Hot Tub from these guys. Within 3 weeks i had a beautiful Hot Tub up and running. To add to this, they said they were extremely busy and had me booked in for the 6th of July. I told them my birthday was the day before and that if a slot did come up previous to that date, could the fit me in. What can i say... 4 days later, a call to ask if it would be ok on the 1st of July for us. Well happy. The two guys that came to deliver, install and test the spa were amazing young men. Very polite, humourous and smiley. They were very efficient, all the waste was bagged and taken away and the explanation of the operation and maintenance was clear. Our appreciation to Black Diamond Spas. Cheers lads.”

Helpful Report

Posted 4 years ago

“Excellent delivery buy the team, very helpful and competitive price. Would recommend!”

Helpful Report

Posted 4 years ago

“Lovely spa and great service from delivery drivers Grant and Chris. Took a long time to arrive but worth the wait.”

Helpful Report

Posted 4 years ago

“Fantastic service from start to finish both at the showroom and delivery. Grant and Chris went through set up thoroughly and answered any questions I had. Very knowledgeable on product. Thanks guys. Jane and Bev”

Helpful Report

Posted 4 years ago

“Great service from grant and Chris on delivery of our new hot tub cheers lads .”

Helpful Report

Posted 4 years ago

“Today is a happy day 😁 Our Atlantis Lounger was delivered and installed today by Grant and Chris who were very efficient and informative. What a couple of "Diamond Geezers" (no pun intended). Great all round service from Black Diamond from initial enquiry to installation. Just two and a half weeks from ordering to delivery. Looking forward to many happy hours relaxing. Thank you. Linda and Pete.”

Helpful Report

Posted 4 years ago

“Fantastic service from the sales team to the delivery team today in Worksop, called us an hour before delivery, checked our access points and opted for the back entrance to the property, nothing to much trouble for Grant and Chris B a straight forward run through of information. Thanks lads”

Helpful Report

Posted 4 years ago

“Well happy looks great and good price. Delivered by 2 great helpful lads Grant and Chris. Very helpful and told me everything I needed know Thanks”

Helpful Report

Posted 4 years ago

“Having just bought my first spa from Black Diamond Spas I cannot recommend them highly enough. The pricing is good and product is excellent quality. Delivery and installation was efficient and great by Grant and Chris despite having a fair distance to get it into position. The information was conveyed well and they even managed to talk me through clearing a minor error code so that the tub was still up and running in time for my birthday !”

Helpful Report

Posted 4 years ago

“After visiting several showrooms we went to Black Diamond Spas Chesterfield where we spoke to Jake who answerwd all our questions without trying to push a sale. We ordered a Palma which was delivered within 10 days as they had one in stock. Delivered and installed by Terry and Jordon who were very helpful on advising how to use chemicals. We would definately recommend using this company.”

Helpful Report

Posted 4 years ago

“Excellent service from first enquiry through to delivery. Delivery guys were really helpful and knowledgeable. We ordered the Atlantis lounger spa and it is lovely!”

Helpful Report

Posted 4 years ago

“Great Service from start to finish. Grant and Chris have been exceptional, a real credit to the company. Would definitely recommend Black Diamond Spas, now if you'd excuse me I've got a hot tub waiting for me...”

Helpful Report

Posted 4 years ago

“what good service Grant and Chris that delivered our hot tub told us every thing we needed to know very nice lads .thank you”

Helpful Report

Posted 4 years ago

“Great quality spa at excellent price. Delivered from Chesterfield and installed easily by Grant and Chris B. With full instructions on use and maintenance Can't fault and would use again”

Helpful Report

Posted 4 years ago

“Black Diamond Spas have been excellent from the first time I enquired to the installation less than 2 weeks later. Grant and Chris the installers very helpful and gave us a full run through of how the tub worked and the recommended chemicals etc. So glad to get it in ready for the lovely weather and will definitely be recommending Black Diamond to friends. Thanks all at Black Diamond Spas”

Helpful Report

Posted 4 years ago

“The Delivery Service today was excellent from Grant and Chris. Great explanations of the controls, chemicals and cleaning. We cannot wait until it heats up later so we can use it.”

Helpful Report

Posted 4 years ago

“Grant and Chris delivered a very professional installation service explaining everything and even played with the dogs! Looking forward to enjoying the tub now.”

Helpful Report

Posted 4 years ago

“So excited our tub arrived today! As advised by Chris & Jay we are currently waiting for the water to reach the right temperature ........... we can’t wait for our first dip! Whole experience so far has been spot on, from the guys in the office to the delivery team who have been brilliant , very helpful and informative, highly recommend this company”

Helpful Report

Posted 4 years ago

“We purchased our hot tub during lock down so didn't see it until it was delivered but we are so pleased with our choice, the whole process from first speaking to them to the delivery was just excellent and would not hesitate to recommend.”

Helpful Report

Posted 4 years ago

Black Diamond Spas is rated 4.9 based on 226 reviews