“WORST COMPANY EVER. NEVER GOT MY REPLACEMENT -- WAITING 4 MTHS! SO ASKED FOR A REFUND FOR ORIGINAL ONE I BOUGHT AND THEY WON'T REFUND THE TOTAL AMOUNT! NO COMPANY DOES THAT. THEY REFUND THE FULL PRICE PLUS TAX. NEVER GOT AN EMAIL CONFIRMING THAT THEY WILL REFUND IT AT ALL!! WORST CUSTOMER SERVICE EVER!! NEVER BUY THIS JUNK. I'M SURE THE WILL NEVER REFUND IT OR GIVE ME A REPLACEMENT. DESERVE 0 STARS---AND THEIR BLENDER SUCKS ANYWAY--DOESN'T BLEND ANYTHING BUT SQUISHY BANANAS. SAVE YOUR MONEY. STAY AWAY FROM THIS COMPANY!!!!!!!!”
“I purchased a 2 pack of blend jet from Costco. I was pleased with the way it worked once I got it figured out. It's really just for small job blending. It's not very powerful but okay to make smoothies. Then the recall came at the end of December 2023. In order for them to send new blenders I had to show proof of me destroying the ones I had. That was in the end of Dec. 23 and still as of 2/9/24 do not have the replacements. But the can supply the stores with the product for more sales but can't backup their recall and take care of existing customers. Good product when it worked but not a good company. So I would not recommend Blend Jet”
“Ordered 2 BlendJets and an array of accessories because I liked the concept of a small, portable blender and a 30 day money back guarantee.
Big mistake! The BlendJet would not crush ice or even blend frozen fruit!
I immediately contacted BlendJet to return my order and was told that they do not cover return shipping! I mentioned the 30 day money back guarantee and they said it doesn't cover return shipping.
Do not waste your time and money with this product and poor customer service!”
“The review below is consistent with my experience as well. I ordered mine on the 16th of November. It is now February and still no Blendjet. I have written 4 emails to support and guess what, no support. In fact they shouldnt be allowed to call themselves that.”
“I ordered a BlendJet May 16th as a birthday present and choose the colour specifically as the website stated it would be dispatched NO LATER than May 31st. May 31st came and went, no sign of my order being dispatched. I got in touch with customer care and they advised me that I would receive an email when my order has been dispatched... well no sh*t, I should have already had the email and the order should on it’s way by now. A member of staff contacted me on June 7th to let me know it was dispatched. At this stage the birthday had been and gone, I thought okay should be here soon (how wrong I was). DHL tracking shows my BlendJet arrived in its destination country about a week ago and states “tracking complete, delivery shortly”. What use is that? Tracking stops when it arrives in the destination country!?! At the time of writing (June 25th) a MONTH AND A HALF after placing my order, still no BlendJet. The really infuriating thing is the amount of promotional sh*t emailed on an almost daily basis, this doesn’t help me, it just reminds me of how horrendous your service is! Do yourself a favour if your thinking of buying a portable blender and just go on Amazon!”
