“Ordered flowers but on the day of delivery,status initially shown as on way now says flowers are unavailable. They can substitute it with cakes!
If I wanted cake I would have ordered cake,not flowers.
Bad experience, bloomsvilla cannot be used again.
Also where is the response to refund?”
“NO DELIVERY OF FLOWERS but moneies taken. Customer Service which only exists on email insists that delivery was done. Unable to share proof of delivery and now not refunding money for services that were not provided. This is a joke.
Extremly unporfesional and bordering on FRAUD as clear as day light. DO NOT USE THIS COMPANY, PERIOD and save your money.”
“Ordered roses for a birthday on 31 May for delivery on 1st June. This company is Bangalore based. On 2nd June a flowery mat was delivered.
The company denied this item and said the flowers were delivered at Kollam and they could not give me proof to whom they delivered and when. They said that the product received was not theirs.
They offered to compensate and give a gift card. I asked for refund they refused as I paid online. The helpline is busy 24 hrs. I could only send email. I am unable to send the pic of the rose and their item delivered which they say is not their. Your browser below to send pic is not working”
“Worst site ever I ordered flower and bottle almost 1300 rs . After order updated to deliver on some date and got confirmation to to deliver but it was not delivered even after 4 days also no clue . They don’t pick call in the given no . Email response they told lie that tried delivery 2 times but it’s lie . So want to loose your money and miss to send flower on Mother’s Day ruin your surprise choice then . Still no clue where my money where is the gift”
“Extremely disappointing experience. Before placing an order, items are listed as in stock and available. However, once payment is completed, they provide excuses for their inability to deliver the items. Why can’t they verify stock before accepting orders?
If you request a refund due to the company’s inability to deliver, they will charge you Rs. 200 for the refund request.”
“This company is offering same day delivery but actually makes the delivery according to their whims and fancies and even though they say they will provide refunds for non -delivery, they send product after promised delivery date so that they don’t have to pay the refund. Their customer service is nonexistent and even after emailing the Head of Business Operations, did not receive any response. Beware of this fraudulent company and go for some other business if you don’t want to get cheated.”
“On the day of delivery they say it an out of service area while their online page accepted the post code entered for the same product to be delivered in the address provided, why did it not alert or give a pop up that’s it’s an out of service area ?
On the day of delivery Blomsvilla is telling me it’s out of area leaving me with no choice, despite following up with them on emails from day 1 the order was placed.
They are a fraud and they need to be SHUT DOWN”
“Shouldn’t even give 1 star. Didn’t deliver on time and no contact number. Do not trust them with your delivery for special occasions. You will be disappointed and will loose money”
“Have ordered on 14th April for midnight delivery and was charged extra for that. Could not deliver on time and delivering it on 16th April in the afternoon,there is no point. VERY BAD EXPERIENCE and NOT GOOD SERVICE.
Fraud website, no customer care number too.
PLS DON'T ORDER HERE.”
“I had the most horrifying experience with Bloomsvilla. I selected some flowers, added my address and paid the amount. Once the money got deducted I got a notification saying that the address was not servicable and I had to give an alternate address. When I asked for refund, I was given a coupon!!!! What kind of fraud company is this? Pathetic!!! Also for the coupon, I had to follow up at least twice. Fraud!”
“Very bad experience with bloomsvilla . They didn't give my order why not taking action against them why them allowing to sell the products. Very bad website
www.bloomsvilla.com. never purchase anything and save your money.”
“Fraud!! DO NOT BUY FROM THIS WEBSITE. NEVER RECIEVED MY FATHERS FUNERAL FLOWERS AND THERE HAS BEEN NO REFUND.
Awaiting refund for my father's funeral flowers
order BV24204774 - Rs 5400/-”