“I ordered special yellow mokara orchids. These were substituted for cheaper bog standard purple ones. Very disappointing. I was offered a gift card towards the next order but of course I will not be using BloomsVilla again. Shockingly poor show.”
“This is actually a fraud company, I think google just should stop putting their ads on the page.
I had ordered for 899 and paid through credit card which I have lost as the flowers are not delivered to my parents for their anniversary.
Please no one should order .”
“Had the worst experience ever! I wish I could give a zero rating to this. I wish nothing but the worst to this business and hope with such service, they close down for the betterment of humanity!
First, didn't get the item delivered on the day it was supposed to go out, then I get a call from them(12:21 PM) saying the item I ordered is not available, I told them to cancel my order and refund. I had purchased a caranation bouquet with a vase. First, they didn't listen to me, second, they sent a cheap rose bouquet which costs on their website less than what I have paid and a fish bowl instead of a vase! If I wanted roses, I would order them!!! The person I sent it to hates roses. I tried calling their customer care number, I kid you not, it kept on going for an hour and no one picked up!!!! I have the video proof of that.
Also, they had sent an email parallely(12:13 PM) that they are waiting for me to make a choice(which was that one cheaper option) and no other option and said if I didn't respond it 2 hours, they'll proceed with sending me the cheaper option. I replied at 1:02 PM mentioning the cancellation of the product and LO! 2 minutes later, that cheap bouquet with slightly wilted roses was delivered with that joke of a vase! I again wrote back to them saying to rectify this error, but haven't heard back from them still.
How can such people be out here scamming people like this!!! Just disgusting!!!!”
“Never Never order this company, Delivery not in time, when you chat online, after you wright everything, they close without reply, I will never order again”
“Ordered Cake and Flowers for Birthday via one payment. There was no delivery. And it's been a month no sign of refund. Worst is there is no response from the team after one initial reply.
The customer service number never connects.
Definitely first and last order and Beginning to think the company is a sham.”
“Since because clicking a single star only I can open this message box I have given one star, worthless company.. fraud. If I have seen this review prior to placing my order I wouldn't have booked. I have received my order placed on 8th April yet and the tracking shows out for delivery. They are fraud, so please don't place order. Every of our hard earn money and special moments are wasted by placing order with these cheap guys”
“actually this company doesn’t deserve even a single star if there had been a zero or negative something i would have given that. a fraud company, don’t order anything from them, a scam”
“I got cheated by bloomsvilla two times.first time when I ordered they didn't deliver and after delivery date said we will refund by giving gift coupon,so that I can order again with in an yr.so second time I thought I will order my sons bday cake so that I can get my money back like that.they didn't deliver it on my given date.i tried to contact them but no response.next day I got a mail and a msg telling that they delivered my order.i mailed them telling that I didn't receive my order.but no reply mails or calls from their side.its a fake site.dont fall for their advertisements.they are making a huge amt by cheating people like this.such an irresponsible people.i lost my 1600 rs.plz don't order from this site.”
“They dont deserve a rating. BAD Service, I think they are a scam (something like Jamtara scam or same) and cheat people with their money. I am going to take efforts to escalate this to cyber crime. My case is no different from other cheated reviews. They charged double money for selective delivery and later no delivery, no response - Cheaters. "Bloomsvilla Jamtara scam"”
“False information given on website. Please don't waste your single penny and time here.
the cake that is delievered looks like some kid has prepared that cake. Totally different”
“Please never order from this site. They can spoil ur all surprise if u r planning for someone.
I ordered one bouquet with photos and a special note... But they delivered dried flowers and didn't attached any personlized photo and note also for which i paid them.
Also i asked for midnight delivery n paid extra but they delivered it before 10pm.
Their service is really bad...there a lot other sites available..never choose this.”
“Bloomsvilla is absolutely not recommended from my side. They delivered my flowers 1 day late, gave no response on the day of delivery asking for where my flowers are. Next day they respond to my email in which I had asked for my money back saying we delivered the order we won't give the money back. The crude responses from the team with no regard to customer experience proves that they are just out to make a quick buck. I have it all over email in case anyone wants details. Never order from bloomsvilla if you want your order delivered on time and in good quality.”
“My mother in law passed away suddenly and I wanted to send a bouquet of white roses to my father in law before I could reach home from overseas. I paid $1700 for this and what was delivered was white carnations in a small glass. This whole flower arrangement could be lifted with one hand, while the picture on the website showed a beautiful bunch of roses. When we called them, they said carnations are more expensive than roses. No refund. You aren't fooling anyone. In my grief I ordered flowers without first checking your reviews and you took advantage of that. Terrible operation. Shame on you.”
“VERY BAD SERVICE. DO NOT TRUST THIS WEBSITE.
I HAVE ORDERED CAKE, GIFT AND BIRTHDAY CARD FOR MY MOTHER. THE WEBSITE TOOK THE PAYMENT AND TWO DAYS AFTER RECEIVING THE EMAIL MENTIONED THAT OUT OF SERVICE AREA. THEY EVEN DID NOT EMAIL ON TIME. VERY BAD SERVICE.”
“The website directed me to the payment page after I provided the delivery address. Later I got an email that the delivery address is in out of service area. I provided an alternate address for delivery. After that their was no response. I have been following up and writing emails at their 2 email addresses. Noone is responding to emails or phone calls. Very poor experience. I would never recommend it to anyone”