“They delivered the item few hours late but still with working with them. I will order again on this site. They need to have good customer support to keep us updated. There are lots of negative reviews on this company here, and it's scary. but I was satisfied with the process.”
“Pathetic service..I ordered Mother’s Day basket for the next day delivery but it wasn’t delivered. After 4 days they told that the product is not available and within 2 hours if they don’t receive any response they deliver the substitute. I replied within 10 minutes but still nothing was delivered. Now after sending tons of mail and calls ( which they never answer) they are not ready to refund and giving me the gift voucher. Thanks God I ordered through PayPal from which I got the refund. This was my worst experience and will never ever use Bloomsvilla.”
“My mother didn't recieved the order and I reached them they said you didn't answered the call but they never recieved a call and didn't have any refund or compensation worst service I had experienced so far”
“I ordered a Mother’s Day bouquet together with a cushion, with the resulting invoice indicating delivery on 8 May, Mother’s Day.
As of writing, 10 days later, Bloomvilla still have to Deliver the flowers. Today, the cushion was delivered separately, without context
- much to the mystification of the recipient.
My outreach to Bloomvilla has not resulted in any insights. They simply said that they had a rush around Mother’s Day (which they should have expected!)
And that they cannot give a refund as “clearly spelled out”.
I have ordered from many suppliers in the past - this will not be one I return to.”
“Extremely poor quality of flowers delivered. Not the original order of flowers that was placed (multicolored bunch of Carnations). Instead of that they gave a small bunch of almost wilted and bruised roses that were not equivalent in either quality ( not fresh but wilted) nor worth the original price paid for it.
Also the customer care, out right stated that the quality was up to their mark and did not consider a refund or replacement.
If wilted flowers meet their quality check, then bloomsvilla shouldn't be in the business of providing flowers.
Also I had to repeatedly write to bloomsvilla asking for an update on the status of the order, before it was delivered. It was supposed to be delivered between 8 am to 12 pm, but delivered after almost two hours.”
“Worst service ever. Promising same day delivery, but they couldn't. After rigirous follow up, they responded two days later saying "shall we deliver now", what to do with the delivery when the event is over. Further they wont refund money and provide voucher instead, why they are binding us to buy stuff from them only even after pathetic service and response”
“They have a bug on their website, which allows customers to place order for the same day delivery, but their is an email Acknowledgment received by customer which clearly states order will be delivered same day between that time slot. However, on tried contacting through calls or emails, no one bothers to respond back and despite of order being cancelled over email same day due to no verbal acknowledgment, they shipped the order next day. And force the customer to take it , when it was accurately cancelled, I want my refund . Poor management service and company.”
“Worst service I never had before. I do not want to use this website again for any special occasions. They spoil everything. My order I placed for Mother’s Day one order has damaged cake and other order I didn’t even receive, but they say that it was delivered.”
“Pathetic service!! Big time looters. Never buying from them again. Ruined our mother's day. Deceiving, misleading website. The thing we received wasn't even worth 100/-.”
“DO NOT ORDER from this website. This website will not deliver as promised especially same or next day delivery. If you contact them they will just reply after a week with some policy. No one answers their phone. They handover their order to other local vendors so better to order from a local vendor instead!”
“Pathetic service. wrong order delivered and after complaining no respond from them. no one takes calls on the number provided on website either. wouldn't recommend anyone and will never use this service again.”
“This business is fraudulent. They took payment and never made the delivery. However, they are known to update the online status to 'Delivered.'
Repeated requests for information have not provided any results. Contact numbers go unanswered.”
“Horrible and useless service, they are unreachable and don't even answered my emails . the chat service is also extremely purposeless
No wonder people are dissatisfied !
Best to avoid them .”
“Fraud company. Orderd flowers for mothers day. They haven't got delivered yet and I chased them on the day to deliver that day only. Any delays cancel order. Nothing heard. Took my money and not refunding it too.”
“This is an absolutely ridiculous website and would not recommend anyone to order flowers from here. I spent 1900 rs for a flower arrangement that looked like it was not even worth 1000 rs. They say 4 stems of lilies and send only one in the arrangement the roses were ok but the rest of the stuff used for decorating the bouquet looked like the stuff road side vendors use. And last but not the least I ordered these flowers for mothers day and the website offered same day delivery, another scam coz the flowers only reached two days later. Wish I could give 0 stars.
Money wasted!”
“It's a Fraud they r playing scams on daily basis
Almost 8-10 ppl fr 1000 rs per day... We need to make complaint or may be file a case against this company
It's nt evn a company i suppose sm fake prsn is doing all this nonsense
Taking orders and sending nothing at all....”
“Absolutely disgusting! I ordered a bouquet of flowers on mother's day expecting it to be delivered, but it never arrived, wtf is this?!! I wrote a mail and called them but no response. It's absolutely horrendous how they scam people on such a day where a lot want to gift their mothers!”
