“these guys are fake... opened a website to book the orders and take your money... their customer care numbers are dummy and there won't be any response. I booked and paid Rs.999 for flowers for a condolences.. was assured same day delivery .... assuming a delay of 1-2hrs still acceptable but they didn't delivery at all. no one responded and I am sure they will not even refund the money as their Moto is to cheat and earn money ... but not to do ethical business.”
“Pathetic experience.
They claim to deliver but are unable to make any delivery. Despite paying heavily and that too advance, they wont deliver and will not resolve your query. I have been reaching to them via all means possible, still no response from them.
Disappointing customer service. They are a gift delivering company, they shall understand why a person is gifting. In my case, the meaning and purpose of the gift has already been lost. Now even if you deliver (by chance), it will not be of any value.”
“After reading other reviews now i understand that one more bad review is not going to make any difference to this company because they must have got used to ignoring all complains and yet they dont want to improve anything. My first order was never delivered and i was given a gift card instead of that. When i used it the flowers sent to my mother for her birthday were in pathetic condition. As if the flourist wanted to throw them in dustbin instead they delivered it to my mother. It was so embarassing for me to send such flowers. These people have no value for anyones emotions. I got a lesson for life. Always check google reviews before ordering from an unknown website. This company is totally untrustworthy”
“Paid for morning delivery but not delivered
Customer care is pathetic towards problem solving
No one picks up the phone
Requested not to order from here”
“They are pathetic, i booked an order yesterday i.e. 02.06.2022 to deliver a bouquet on 03.06.2022 with early delivery option (by 9:00 AM). I paid extra for the service. At 10:00 AM their reply is that "product is not deliverable". No one even bother to pick the call. No reply on automated message service. It's a nightmare. Strongly recommend to avoid such nonsense service provider.”
“I dont want to give even star to this, such a bad service, i never expected. I ordered items and it was suppose to deliver on 31st and not yet received and anything, and they are not Replying for calls and mails”
“The gift I ordered was 2 weeks too late to serve its purpose on mother'sday! After reading about BloomsVilla's review I think the reason my order arrived is cuz I might have given them an ultimatum of an FIR. People should be aware of how to handle such fraudsters.”
“Bloomsvilla is just fake I paid 6,474 Rupees to deliver flowers and cake to my close one upon promised by the executive to deliver on the date and the time to the location with pin code specified. They didn't deliver and demanded 700 Rs extra as delivery charges to deliver it the next day!!
Don't order guys and upon asking for a refund they just want to give a coupon valid for another year. I mean seriously who will trust you again after messing with the best day of the year?
Order Number for your reference (BV2279921)”
“Worst service I have ever seen please dont get in this fraud this company is fraud.
Their order online said delivery between 8am and 12pm and I made the order around 10am Indian Time, but they didn't deliver the whole day. It was a birthday special cake delivery and since relying on this company I didn't order elsewhere. I tried to call them no answer and no reply to my email either. This company is cheating people. I ended up calling a different company last minute at 8pm to atleast get a cake delivered on the day of Birthday.””
“Their order online said delivery between 8am and 12pm and I made the order around 10am Indian Time, but they didn't deliver the whole day. It was a birthday special cake and flowers delivery and since relying on this company I didn't order elsewhere. I tried to call them no answer and no reply to my email either. The order was for Rs 5,000. This company is cheating people. I ended up calling a different company last minute at 8pm to atleast get a cake delivered on the day of Birthday.”
“Worst ever service from any company I have come across. Order was supposed to have been delivered on 22/05/2022 but till today ( 26/05/2022) not delivered and order status falsely mentions "Delivered". Despite my instructions to cancel order and refund money, they do neither respond on phone nor email nor complaint form on their website. They messed up the entire order and upset not only me but the receipient as well. My earnest advise to all potential clients "DO NOT ORDER ANYTHING FROM BLOOMSVILLA. THEY ARE BIG TIME CHEATERS".
I am contemplating reporting to the Consumer's Court so that no one else gets cheated in future.”
“Very Worst Service. I ordered some items along with Cake for my Wife's 1 BIRTHday after our Marriage. Paid Rs.250 for the midnight delivery of the Cake. Partially delivered some items on the Day before around noon time.
The cake was expected on the night around 11.30 and we made all the arrangements. But these Guys were Cheated us and no one had contacted for delivery yet. we tried to reach customer service but were disappointed.
They Spoiled my Event and Cheated me by promising Midnight Delivery.
"PLS DONT TRUST THEM AND DO NOT ORDER ITEMS FROM BLOOMSVILLA IF YOU DONT WANT TO SPOIL YOUR PRECIOUS EVENT"”
“I always prefer to opt flower bouquets from there. The staffs are extremely efficient and they have very good conduct. Always helpful and cater exactly what I look forward. The best part is it never heavy on your pocket.”
“Worst service ever .I have ordered a cake from Canada to deliver at 12 midnight by paying extra money. To my shock they delivered at evening 4. I ordered nutty bunch ferrero rocher worth 1000 and they delivered plum cake with chocolate cream work 300.”
“The order was placed by Ayesha Shaikh from Sydney Australia for mother's day for her mother staying in Mira Road Thane. The order no is BV2277582 which stated delivery estimated on 8th May between 9 am to 8 pm. There is no delivery status over the order tracking system - It just mentions the out for delivery. From India No I have tried calling on the Bloomsvilla the hold time is over an hour without anyone picking up the call. This is India's no one gifting system which takes money but doesn't delivery anything forget on same day its been 16 days now. No information of the product nor an auto refund of the money of the gift paid online . Kindly look into it - Can call 9833709089 for further information”
“Poor quality bouquet delivered and company is not bothered by the reviews or complaints. They are just making money out of selling bad quality stuff online to people unaware”
