“Very bad experience. Do you want your gift to be delivered on same day? Better don't opt for this site. I ordered through this site as the website looked very professional and had some Amazon products.
However, the looks are deceiving. I ordered a gift for a same.day delivery and paid an extra 200 to be delivered during the exact time, which was in the morning. Not only they didn't deliver during the exact time, the delivery wasn't completed till very late night. When I asked for a refund for the amount I paid extra for timely delivery, they suggested a gift card for my next order. Why would I order here more when my experience is horrible.”
“Absolutely pathetic service! Order No: BV22100419
I had ordered pink carnation for a congratulatory occasion from Bloomsvilla Website! Before ordering I had even checked if that delivery of that bouquet was available in that area and the website had showed that it was. I had scheduled for delivery to be done today, ie 30th August 2022 between 8AM-12PM. But I received an email today at around 11:15 that the carnations which I had ordered cannot be delivered and they were offering a bouquet of red roses. A bouquet of red roses for an occasion completely different! I had paid 1299 rupees for the carnations and I know that roses are cheaper than carnations. I emailed them several times to either give me a discount or to give me a different option. But these stubborn people simply refused to help. I even tried chatting online but no one replied.
Definitely not recommending this website to anyone!”
“i ordered a cake delivery for yesterday midnight, and it didn't come, when i enquired someone from the team said orders placed before 12pm will be eligible for midnight delivery, so it will be delivered today morning from 9am to 12 pm. and another lady called me inbetween and told some reasons and asked to pay extra 400 and then i paid the amount, but the order was not delivered when i asked, another lady said, order is out for delivery, still it didnt come, when i sent mail to wecare@bloomsvilla.com again they are saying it will come around 6pm, since am in outskrit, no response after this.. still m order is not delivered.”
“Broomsvilla is a FRAUD CUSTOMER CHEATER company. Do not ORDER ANYTHING FROM THEM EVER. YOU WILL END UP LOSING YOUR MONEY and after that YOU WILL BE JUST CHASING THEM FOR REFUNDS THAT THEY NEVER GIVE.
I had placed an order #BV2294807 on 8th August that had 3 items but they did not deliver the most expensive item worth Rs 799. I had raised several complaints with them but till today even after so many complaints. They you have not refunded my money back not delivered the item.
My biggest silliness that I again placed an order #BV2299646 that was specifically to be delivered on 25th midnight for which I paid extra. My order was not delivered at all. It was for my friend’s birthday and now whole purpose of sending tat is lost so I asked them to cancel my order and refund my money. But in reply they send a standard email and do not do any action at all.
Their customer care number just keeps us on perpetual hold and no one ever picks it up.
Height of cheating the customers really.”
“Order#BV2296941 till date not delivered. minimum 25 times I called them, but all went waste. No one is answering. They updating their site as delivered, it is a fake updation”
“Don’t want to give atleast this star
Completely fraud website
Just playing with the public emotions
I ordered the flowers fr my in-laws anniversary
Didn’t deliver
Fake website”
“Order BV2299031 is the order reference number. We are attempting to apprehend them, but they are not providing accurate information, and it appears to be a forgery, so I am requesting that this be treated as a priority and that appropriate action be taken against this company. Customer service is also unavailable.”
“If there was option for 0 review I would choose that. I have ordered rakhi on 8th august. It is 23rd august today. Raised 4-5 complaints with same monotone answer that it will take 2-5 business days. My Occassion has ruined and they claim to deliver within certain time window. They need to know that in these countries people live alone and they leave for work on time, that’s why people put specific time to receive the parcel. Pathetic company. Worst customer service. I was told 4 days ago that I will get an update in 24 hour, still nothing. I hope they will deliver my rakhi next year. I tried to call them and was on waiting for one hour and then call disconnected. Useless, unethical, unprofessional, liars”
“Fake company, fake website.
Please stop this, don’t make money in this way. My product haven’t been delivered till date. Items still shows in transit since 6th August. Booked rakhi and chocolate from this website to deliver USA. Order no -BV2294511. No one answers call. Very disappointed, website from India could also do fraud business. I have also seen couple of other reviews regarding non- delivery products. Review 0 not even 1 point”
“I would even rate it below 0. I have ordered a wreath for condolence as my uncle had expired . I ordered on 30th night and kept the delivery as next day morning 7-9am. They even charged extra for the delivery. But it was not even delivered and they sent message that it’s delivered. When I repeatedly called there is no response and even after sending so many queries all they say is that my order is delivered and they won’t refund my amount and it’s an order of Rs. 3399. The customer service is pathetic. This happened on August 1st and from then till now there is no proper response and I still didn’t receive the refund.”
“Ordered rakhi and extra paid kaju roll to be delivered on a specific date, but received blackish leftover besan laddu, cheap not selecetd rakhi and 8 days late. Complaint was answered that regionally unavailable but never notified to me.
Untrustworthy for special occasion, go with Amazon where atleast they answer responsibly”
“This company totally fraud , they will deduct money but never received the product , i did order Rakhi to my brother , at Payment the message came you will receive tracking number by email , nothing came in email , they did not provide the order number . Pls do use .”
“They will ask for extra delivery charges but not deliver it on time. They'll deliver it 1 day later and then won't refund the extra charges. Not a trustworthy customer-oriented service-providing company.”
“The service at Bloomsvilla is pathetic.I ordered flowers to congratulate a friend..It was supposed to reach in office at 3 pm but hasn't reached even till 8 and now nobody is in the office and it's Friday.Please stop doing such irresponsible business.”
“Order a cake for 18th birthday for my husband’s nephew. Not delivered on time . Will never come back. Why do you check pin codes if you are not able to deliver it on time. I was embarrassed because you did not keep your commitment inspite of me paying 1600 rs upfront.”
“It’s pathetic experience u call it trap or scam these ppl are seriously playing with sentiments you plan for special day so you use these websites but ppl like these ruin ur day, event and then ur mood by no customer support no time commitment “in short logon ka chutiya kaat ke apna pocket bhar rahe hain “”
“what a cheat company this is.. they took the order on 23 july 2022, and gave a confirmation that the order will b delivered on 23rd itself.. bt it wasnt delivered.. The guy came next day, which was of anyways no use, as the birthday had gone.. n when i asked the refund.. they refused, saying i had ordered after the day cut off - but then why did they gave delivery date as 23rd on order confirmation receipt..
total chor company.. dont waste money n time with them.”
