“I think they are earning a good amount by tricking people by accepting order & payment and later on sending an order on hold message, stating that the location is not within delivery limits. Their clever policy of refunding only partial amount for not providing any service is a real master mind.”
“Gift ordered for same day delivery. Money paid and later the site was showing status on hold due to no service in the area. This should be informed prior to the customer. Not after paying the money”
“order is not getting delivered on time and no updates are given. Mainly the number which they have put it to contact is not reachable.
People may miss the occasion by the time these people deliver”
“I am giving a rating of 1 as it doesn't have the option to rate in minus (below zero).
This is a fraud Company (or whatever) and it's only business is to cheat and rob people. They also have misleading information of their website.
They accept the orders, agree to the delivery timeslots and don't deliver the orders within days.
They would also not give you any reason for their failure.
On top of it, if you would like to cancel the order after their inability to deliver it, they would charge you for that as well.
So, basically you are trapped and paying for their inefficiency.
The listed phone number on their so called website doesn't work and they have pathetic customer service. You keep on following up and they will not respond to your emails or if they repond at all, there will certainly be no resolution or help rather sheer waste of your time and energy.
They are trained in mentally harassing people and such companies (not sure if it actually is a company) should be blacklisted for the greater good.
Respected Owner - Surendra Mondal ji
If you had the ability to start this up, kindly pay some attention to it's Operational work as well. Currently, it's only cheating and mentally harassing people.”
“I had booked a cake for my special occasion one day before of delivery date. And on the delivery date your organisation is denying to delivering my order. Due the reason I am spoiled my special day. And there is no response while I am asking for the refund amount. There is no valid contact details available on the site. Very poor management.”
“This is fraud company. Don't believe on them. I ordered for the 31st December. To date, i haven't received any confirmation regarding delivery. Following up via email on January 3rd, I received a response stating that my area is too distant from their distribution center and that an additional 500rs fee is required.
This is unacceptable. The company accepted my order, implying an agreement to fulfill it. Demanding an additional fee after the order was placed constitutes a breach of this implied agreement. I find this practice highly misleading and fraudulent.
The company spoiled my son's birthday. If the company can't deliver the order on time then why do they take order. I will be forced to pursue further action to resolve this matter.”
“This is totally fraud and money making company.I have paid for one bouquet to deliver in Mangalore with all details on 29th Dec till now not delivered.
No contact no and Email also not responding
Now such fraud making company we have file a case or else refund the total amount with interest.i will complaint about this Bloomsviila fraud company
Don't send anyone with this fraud company.”
“Blooms culla not delivered the item and updated fraudulent that item was delivered without calling to the person whom to deliver. How it will.happen delivery to the person without asking the address of delivery, location in bangalore ? Vey bad service. One star is chosen as it is not allowing zero star”
“I booked flowers and cake and paid Rs 1259 for delivery on 16dec24, which according to their website would be done by 12 noon. Until 5 pm no seliywas done so I reached out to them. At 8 pm a cake (in Ferns and Petals) box was delivered with HALF Message on the cake. Flowers not delivered at all. I'm following up for refund but they ibsist that delivery has been done. I've asked for evidence of delivery by no response. I have pics of the poor quality cake delivered. Their bangalore phone number (on the website) is permanently "busy". Imagine the number of people complaining! My order number is RBV24219292”
“This is a fraud company.i was booked a order Rs 1699.but there are nobody reached to deliver my order.company ph no.is fake.so plz don't buy anything through this company site”
“This account is very fraud. My order not delivered until now and they didn't refund the amount.. don't order anything from this website. Very fraud and cheap.. I will make complaint ASAP”
“Please guys don't don't don't buy anything from this website.
This is solo fake. I am regretting that why I ordered from this website. The customer care number is fake. They are not responding to emails and my order is also not yet delivered!!!!”
“I had ordered a bouquet delivery for 18th December to Mangalore. The order was confirmed and after 4 hours i received a mail from them saying i need to pay rs. 300 for delivery as the location was in the interior where as the location was almost on the highway. I saw the mail at around 11 pm. And the delivery time was 8 pm that day. Next day i asked for refund and they said they will deduct rs. 200. Even though it was not my fault i agreed to deduction asked the rest to be refunded. I received a refund confirming mail and today at around 12.30 pm i received a mail confirming delivery. What nonsense.”
“Dear All,
This is a fraudulent website, and I urge everyone to stay away from it. The store address mentioned on their website is fake, and their telephone number and email are non-functional.
Unfortunately, I fell victim to this scam and lost ₹4000. To make matters worse, I faced severe consequences in my professional life. My boss instructed me to purchase products from this site, and due to the scam, I was unable to deliver as expected. This led to the perception that I was irresponsible, ultimately costing me my job.
Please don’t let this happen to you. Avoid making any purchases from this fraudulent app. If you’ve already been scammed or suspect fraudulent activity, I strongly recommend raising a formal complaint with the Commercial Crime Division and Cyber Crime Department.
Spread the word and protect others from falling into the same trap. Let’s work together to ensure no one else loses their hard-earned money or faces personal or professional losses because of such frauds.
Stay vigilant and safe.”
“Terrible Service - Complete Scam!
I wish I could give ZERO stars to this sham of a flower delivery company. They cancelled my order at the last minute, leaving me stranded and ruining an important occasion. To add insult to injury, they had the audacity to not refund my money!
Their so-called "cancellation charges" policy is the most ridiculous and unfair thing I’ve ever seen. Why should I be penalized when the product I ordered was unavailable due to THEIR incompetence? This company is blatantly exploiting its customers, and their lack of accountability is appalling.
Customer service? Nonexistent. They don’t respond, don’t care, and definitely don’t understand the concept of resolving issues. Avoid this company at all costs unless you want your special moments ruined and your money stolen. Shame on them!”
“This company is completely fraud. I made an order to delivery a cake on specified date and time and now it has been five days and they neither delivered the cake nor refunded the money.”
“Bloomsvilla is completely fraud . They take orders and after that they dont deliver the product and mail us that your order is delivered. They never refund your money and don’t pick your call even they don’t have any concern that someone is doing something for special occasion. Your surprise will be spoiled so never try to order from them . They just money looters. So please think twice to order from them .”