“Worst experience, My family ordered cake for my birthday as birthday gift on 12th may. We still haven't received cake and we sent multiple mails and complaints . But they haven't responded and didn't even refund our amount. I wish I could give negative rating.”
“Worst experience with Bloomsvilla.
I don't recommend it to anyone; it is a Dodgy company. I ordered a Mother's Day gift with same-day delivery, but I received no response for two days, even after sending multiple emails. I told them to cancel my order and ask for a refund, but then they delivered it in poor packaging. I can't imagine. I wish I could give you 0 star. Waste of my time and money.”
“Extremely dodgy company, no one is bothered that order is not delivered despite taking the money.
Despite trying to contact them for delivery and later on for refund, not a single communication from their end.
Will suggest everyone to not even think about ordering anything from them.
Pathetic customer service and service in general.”
“I have a very bad experience. Ordered flowers to be delivered for Mother’s Day on the 11th and paid money too. After that, I am not hearing from them till now. We need to check whether this is a genuine site
My order number BV24228831. Visweswaran Bangalore”
“I had placed an order with Bloomsvilla (Order No: BV24229319) for a gift pack to be delivered on 12th May 2025 between 9:00 AM and 12:00 PM. Unfortunately, even after multiple follow-ups and email reminders, the gift has still not been delivered.
Their customer support has been unresponsive and unclear, and I’ve received only automated replies without any real update. This gift was meant for a special occasion, and the delay has caused a lot of disappointment.
I kindly request Bloomsvilla to issue a full refund immediately or deliver the gift within 24 hours. If not resolved, I will be compelled to file a formal complaint through the National Consumer Helpline and Shopify.
Extremely dissatisfied with the service and lack of professionalism. I do not recommend this platform to others.”
“Wrong order delivered, i have ordered a personalised mug with photo but only a very basic white mug received that too without photo. Also, i ordered card for mother’s day and received card for birthday. And delivery happened next day of the event. No one is available to contact, no replies on the emails. Worst purchase ever.. !!!”
“I placed an order for a birthday cake and it was never delivered. No response from the team as well. I sent multiple emails and the contact number provided was also not reachable. Not a reliable website at all.”
“I ordered Tulips bouquet worth 2,700 for my Mom on the eve of Mothers Day as they are her favorite flowers and this is the first time I am gifting her tulips but the flowers never got delivered. I am feeling really sad. Please don't cheat people like this.”
“Very very bad site to send online cakes or other gifts for your loved ones. They don't send, then they don't respond in customer care. I lost my money and a important day of my loved one. Don't ever visit this site. They are cheats.”
“"Warning: Avoid ordering from this seller! I ordered a gift for a family anniversary today, but it hasn't been delivered, and the deadline has passed. I've requested a refund, but I'm still waiting to hear back. I'll update this review with the outcome to help others. It's unfortunate that I didn't check reviews before ordering, but I'm sharing my experience to save others from the same frustration. If I don't get my refund, I'll take further action. Buyer beware!"”
“If I had the option, I would rate you guys negatively. My wife ordered a bouquet and a gift from this slow-moving company called Blooms Villa on 15th April—my birthday. And now, on 19th April, you’ve finally decided to send the gift? Wow.
Do one thing—just hold on to the gift and send it to me next year instead. Maybe then I’ll actually be surprised.”
“Missed delivering the flowers and gifts on the day of. If I hadn’t followed up, it would never have been delivered. Bloomsvilla never owned up their mistake, no apologies, nobody got back to me as a follow up. Money was deducted right away when the order was placed. So disappointing. Never ordering again.”
“Missed delivering the flowers and gifts on the day of. If I hadn’t followed up, it would never have been delivered. Bloomsvilla never owned up their mistake, no apologies, nobody got back to me as a follow up. Money was deducted right away when the order was placed. So disappointing. Never ordering again.”
