“I'm generally not one to write reviews online and had the customer care been responsive I would have not been writing this. But unfortunately they left me no choice but to post this review.
The white lilies “bouquet" sent on Valentine day was a disaster.
It was NOT a bouquet, just a bunch of fully closed lilies that, for the most, did not even open and had dark spots on them. These flowers show a serious lack of care, decency, and customer value.
That too there was a SURCHARGE for Valentine day.
And on top of the horrible flowers, the indecent surcharge, the customer care has been absolutely pathetic.
I have photos that can be shared over here too if needed.
- order BV207406”
“ordered flowers for delivery today a week early and they were still not delivered before guaranteed time. I tried calling and contacting via every other avenue I could think of, but I could not contact any customer representative.
This was very disappointing as I read such wonderful reviews and the service platform seemed so professional. Unfortunately, the service was not.”
“Best flower delivery service and excellent customer service. My call was answered promptly. Thank you team Bloomsvilla for considering my special requests”
“I had ordered one pink oriental lily flowers bouquet in ahmedabad. It was delivered in good condition at Satellite in Ahmedabad. Recommended for flower delivery in Ahmedabad.”
