Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

Helpful Report

Posted 2 years ago

Thank you for the review Richard. We are pleased that you are happy with your new task chair and Valoir plus cantilever desk.

Posted 2 years ago

“Desks and chairs arrived no problem. However, the book shelf was delayed at least twice and was late arriving. It arrived without instructions and we cannot work out how to safely attach the top part to the bottom. Was not impressed at all by this, especially as it was not cheap at all.”

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Posted 3 years ago

Good Afternoon Lowri, I am aware my colleagues in Aftersales have emailed across the installation guide this morning. We do trust this allows you to fix the furniture. Apologies this was not placed with the goods when despatched. With regards to the delay, we have experienced a delay with the supply of the metal work to allow us to complete your order, but I'm aware of the continued correspondence from our Customer Service team advising of such. Should you have any further concerns please contact us and we will endeavour to resolve for you

Posted 3 years ago

“This is the 2nd time I’ve used Bluespot... Excellent customer service, goods delivered quickly and desk was perfect. Definitely use again. Thank you”

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Posted 3 years ago

We thank you for returning to us. So pleased to hear of your positive experience.

Posted 3 years ago

“Stylish desk - great price”

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Posted 3 years ago

Thank you for the positive review.

Posted 3 years ago

“alright, desk, can wobble sometimes when applying force.”

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Posted 3 years ago

Hi Jamie, Please contact our Aftersales Support team if you have a concern with the desk, there maybe something they are able to assist you with to stop the desk from wobbling.

Posted 3 years ago

“I’ve ordered a desk for gaming which came but the main problem is iam missing almost all the screws, as you can see on that picture i took those are all screws i got. I do not recommend this website”

Helpful Report

Posted 3 years ago

Hi Tomas, We are sorry to hear of your concerns. I cannot see where you have contacted us to advise of a concern; Given this ,I would ask that you please contact our Aftersales Support team who would be happy to resolve your concern. Thank you

Posted 2 years ago

“Wasn’t impressed with the quality of the product. The delivery was on time and courier very helpful”

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Posted 3 years ago

“Sub par quality, my furniture came damaged and doesn’t look good once assembled. Post purchase customer service was also pretty bad. I wouldn’t recommend anyone to shop at this place.”

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Posted 3 years ago

Hi Alex, Thank you for your review, we are sorry to hear that you feel the furniture doesn't look good, also that you feel you experienced "pretty bad customer service" . I would like to add that our Compliance Manager responded to your email within 30minutes of receipt with an offer of a resolution to your matter, and the following morning posted our the cover caps for the cam screws. At Bluespot furniture we pride ourselves on offering exceptional quality, hence our Industry leading Manufacturing guarantees. Given this we do apologies if you have received a product that did not meet with expectation.

Posted 2 years ago

“Furniture arrived broken on 2 occasions, the exact same piece sent out to me twice. Badly delivered on a big pallet in the street which was dangerous. Even if it was intact it did not fit the description of the purchase being mostly "chipboard" as apposed to metal. Customer service team were good at arranging for the piece to be swiftly picked up and have processed a refund which was good but cant recommend given the awful product.”

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Posted 3 years ago

“Very efficient ordering service. While the items were delivered securely packed and within the timescale promised it would be helpful if the labelling of the boxes was clearer about the contents.”

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Posted 3 years ago

Hi Paul, Thank you for your review and constructive points. We will ensure the feedback is passed to our packing & production team at our facility in West Yorkshire.

Posted 2 years ago

“Great service, great product and very friendly customer support. Thank you”

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Posted 3 years ago

Thank you for your generous feedback and also returning to order.

Posted 2 years ago

“Elite 10 desk chair very nice, but packaging in pieces and lucky contents were Okay. A 3 ply cardboard box would work well here. Thank you.”

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Posted 3 years ago

“I love the desk, solid and great quality. Was concerned about packaging as was falling apart on delivery, but nothing was damaged. Easy to put together.”

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Posted 3 years ago

“Fabulous service. Very smooth from order to delivery.”

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Posted 3 years ago

“I received my order on time, but was sent the wrong handles, I've contacted customer service via email now twice, with no reply after 5 days!”

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Posted 3 years ago

“Great product, great service and faultless experience”

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Posted 3 years ago

“Products arrived within the expected timeframe and the quality of products received were superb, not one complaint and would have no hesitation ordering from this company in the future.”

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Posted 3 years ago

“Desk is great little to be desired for the courier was delivered damaged”

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Posted 3 years ago

“Desk delivered on time.”

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Posted 3 years ago

“Our pedestal looks exactly as advertised. Delivery was timely and all communication was easy. Great job.”

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Posted 3 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews