Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice quality product, however, delivered via a pallet delivery company who are unable to negotiate steps (due to company policy). Item was therefore left in the middle of a residential lane.”

Helpful Report

Posted 2 years ago

“The desk with shelves is good and solid. The company was really quick to help resolve one issue. A couple of recommendations: 1) assembling instructions are missing and one could get it wrong the first time; 2) the top part (shelves) are not fixed to the desk. This does not seem to be mentioned in the site and although it is heavy and not easy to move by a kid, it could be an hazard.”

Helpful Report

Posted 2 years ago

“Happy with the quality of the furniture. The delivery was not what I expected. The courier was advised to provide kerbside delivery. There was no indication that this was the case when placing the order. If my son was not at home that day it would have been on the kerbside for a couple of days before I could bring it in.”

Helpful Report

Posted 2 years ago

Thank you for your review. We do advise the palletised kerbside delivery with in the terms and conditions of sale when placing orders, to proceed with payment, you do have to accept these.

Posted 2 years ago

“Chair really good and comfortable . Excellent customer service . Would like to give 5 stars but let down by courier who left parcel at wrong address over a mile away. Took 5 days to retrieve it !”

Helpful Report

Posted 2 years ago

Thank you for your review, we are pleased you find the chair comfortable. We apologise for the courier mix up. This is not the "normal" level of service we experience from our courier partners.

Posted 2 years ago

“Wouldn’t accept my card online so had to find another way to pay. Changed my chosen delivery date but was then delayed a day. Absolutely no paperwork with the delivery - no delivery note, no assembly instructions. So overall ‘nearly but not quite.”

Helpful Report

Posted 2 years ago

Thank you for the feedback, due to covid restrictions all deliveries are paperless, this does not excuse the lack of assembly instructions. This has been taken up with production to rectify to ensure all instructions are included.

Posted 2 years ago

“Received on time. Good communication.”

Helpful Report

Posted 2 years ago

“The products of this company Excellent with high quality materials Excellent customer service but regards to sipping my cabinet not so happy With the shipping company.!”

Helpful Report

Posted 2 years ago

“Decent service. Proper heavy duty desk. Easy to put together. First desk came with a little dent but soon got it sorted. Had a new desk top delivered the next day.”

Helpful Report

Posted 2 years ago

“The desktop and upper storage is a very good concept 2 in one. Very good and sturdy.”

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Posted 2 years ago

“Very efficient ordering service. While the items were delivered securely packed and within the timescale promised it would be helpful if the labelling of the boxes was clearer about the contents.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review and constructive points. We will ensure the feedback is passed to our packing & production team at our facility in West Yorkshire.

Posted 3 years ago

“Desk is great little to be desired for the courier was delivered damaged”

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Posted 3 years ago

“Delivery efficient. Was slightly disappointed in the blue colour of our lockers as looked a very different colour online.”

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Posted 3 years ago

“We ordered a 2 door 4 shelf cupboard 1900 x800. Great product,good quality,easily assembled with relatively good instructions.Lots of extra bits in the packaging which were not needed and may cause some to be a little confused but ours went well.Good service they agreed to email a delivery slot when I asked if it was possible to get one when I spoke to them the day before delivery.As promised they emailed the following day with an eta of 13.00 which ended up being 14.45.Ok you cant always get it right. The down side was we were left with considerable packaging namely euro or a uk std pallet 1000 x 1200.This one had 3 sides built up with wooden off cuts to a metre high.Delivery was left on the drive and being a domestic dwelling we don’t have room to store it and it’s not easy to get it in a small car to take to the tip ( that’s assuming we get an access slot on line).It took an hours work to disassemble the sides ,about 30 screws (most pretty tightly in place ) just to get it off the drive ( open to the pavement and road) and down the narrow side alley of the house.We had asked the driver to take it back with him but he refused.Not very helpful.Would think twice about ordering something this size again if we are going to have to keep pallets etc.”

Helpful Report

Posted 3 years ago

“Good piece of furniture. Came well wrapped and protected. The grey is a really nice colour. If I am being really picky the white is slightly off white rather than bright white.”

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Posted 3 years ago

“No communication regarding expected delivery times on day of delivery. I had to ring to check that all was ok”

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Posted 3 years ago

“Excellent service. Good communication. Goods arrived on time and well-packed.”

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Posted 3 years ago

“The furniture meets our needs. Unfortunately, one of the drawer units was damaged at the back to side joint, which I shall repair myself.”

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Posted 3 years ago

“Great product and excellent service”

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Posted 3 years ago

“Really lovely desk, seems to be great quality. The delivery was slightly irritating, as it was delivered on a huge pallet which we now need to dispose of, but no major issue. The live chat is also a bit frustrating when trying to get info on dimensions as it isn't really all that live - took over an hour to get a reply. Having said that, worth it for a very lovely piece of furniture.”

Helpful Report

Posted 3 years ago

“Purchase was straightforward and item was delivered on the date stated.”

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Posted 3 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews