Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 26th June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. There was a slight error on the delivery (only one piece made it on the first try) but it was sorted very quickly and I received the rest of the desk the next day. The customer service team were polite and helpful on the phone and in an email later that day.”

Helpful Report

Posted 5 years ago

Hi Kay, thanks so much for your review. We're sorry your order was not delivered all at once and for any inconvenience this caused you. Unfortunately, our courier has been experiencing staff shortages and depot closures as a result of coronavirus, which has caused some deliveries to get split up and delayed. We're really glad that our customer service team was able to help you and that you got all parts of your order. Please let us know if there is anything else we can help with.

Posted 5 years ago

“This desk was easy and quick to put together and is really sturdy. Would definitely recommend.”

Helpful Report

Posted 5 years ago

Hi John, Thanks for your review! We're happy to hear that you would recommend your desk and that you were able to put it together quickly. We hope you get some good use out of it! Please let us know if you have any issues or questions in the future.

Posted 5 years ago

“The biggest thing with items like this is how well they are protected while in transporting how well is your item packaged and I can honestly say I was thoroughly pleased to see each section of my desk was fully wrapped,padded out and protected !putting the desk together was very easy and no real need of instructions but it did come with one sheet of paper where to put the 4 screws but as I say even with out this it was very simple to do. The desk was perfect size for our gaming room please see picture I stream my gameplay from home on the platform mixer.com/SteelBonsai5357 and was in need of a strong sturdy desk for my equipment and this was perfect.”

Bluespot Furniture 5 star review on 17th May 2020

Helpful Report

Posted 5 years ago

Hi Gary, thanks for your great review - It's great to hear that you're happy with your desk and see how you've set it up! We're really glad everything was packaged and delivered as you expected and that you had no problems with assembly. If you do need any help at all, please let us know.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Susan, thanks so much for your review! It's fantastic to see that you had a great experience. Please let us know if we can do anything else to assist you at all.

Posted 5 years ago

“Amazingly fast service given the current circumstances, arrived less than 24 hours after ordering.”

Helpful Report

Posted 5 years ago

Thank you so much for your fab review! We're glad that we were able to get your order to you so quickly and that you're happy with it. Get in touch if you need help with anything.

Posted 5 years ago

“All good, we did have a slight delay on some part of our order but only 1 day and in the current climate that is not too bad in my opinion. I would use them again as all of the furniture was as expected, good quality and free of any transit damage. Price was very reasonable.”

Helpful Report

Posted 5 years ago

Hi Jason, thanks for the great review. We're sorry there was a small delay with part of your order - thank you for being so understanding, If you have any questions or issues at all, our customer service team is always happy to help!

Posted 5 years ago

“Wanted a small but sturdy desk to work from home. Ordered and came following day. Easy to put together and really meets my needs. Plenty of room for my computer, keyboard and cup of coffee! Am recommending to my colleagues.”

Helpful Report

Posted 5 years ago

Hi David, thanks for your great review and recommendation! We're really happy your new desk is right for your needs and that you're satisfied with your order. If you need anything else or have any questions, don't hesitate to get in touch.

Posted 5 years ago

“I received my order very quickly using next day option. The quality of the desk is as expected and described. Its a solid unit. Not like a stereo typical flat pack where it may be flimpy or lesser standard material. I'd like to think its very much like those in offices. Instructions are basic but to be honest its very simple to build. You will need a second pair of hands to hold when assembling. Im very happy and it serves a purpose well, as home office desk. I had issues with a missing part in delivery. When i called, the customer service was excellent polite and understanding. Issue was with courier but they were clear in explaining. Ive got a small chip in my table top which ive informed bluespot about. Doesn't effect me using it at present and they have said should it get worse they would assist in resolving it. So happy with that. All in all good place to buy from.”

Helpful Report

Posted 5 years ago

Hi Mahesh, thank you for your thorough review. It's good to see that you are happy with your order. Once again, we're sorry about the missing part but we're glad that you were satisfied with the customer service you received and that everything was ok in the end. Do let us know if the chip gets any worse, as we'll happily get it resolved for you. Similarly, if you have any other issues or questions, please get in touch.

Posted 5 years ago

“Desk arrived very quickly”

Helpful Report

Posted 5 years ago

Hi Kate, thanks for your review! It's good to see that your order was delivered nice and quick for you. Please get in touch if you need help with anything at all.

Posted 5 years ago

“Quality office desks and speedy delivery. I was expecting some delay/complication with delivery during Covid-19 but next day delivery wasn’t an issue. We got 2 desks for our home office and they arrived very quickly. Highly recommended.”

Bluespot Furniture 5 star review on 4th May 2020

Helpful Report

Posted 5 years ago

Hi William, thanks for your review - your new home office looks fab! We're really happy that everything arrived as expected and that you like your new desks. If you have any questions or issues at all, please get in touch.

Posted 5 years ago

“Well made and easy to build.”

Helpful Report

Posted 5 years ago

Hi Graham, thanks for your review! We're really glad that you're happy with your order. Let us know if you need any help at all.

Posted 5 years ago

“I am very pleased with the desk I bought. It arrived on time as promised. Assembly was straightforward although clearer instructions would have helped. The quality is good, and the overall appearance of the desk is pleasing. Well done, Bluespot.”

Helpful Report

Posted 5 years ago

Hi Leslie, thanks so much for your review! It's great to hear that you're happy with your desk. Also, thanks for the feedback on assembly instructions, this is definitely something that we will take on board. Please let us know if you need help with anything at all.

Posted 5 years ago

“well made andd sturdy desk, no build instructions, but easy to figure out.”

Helpful Report

Posted 5 years ago

Hi Neil, thanks for your review! It's good to see you were happy with your desk but we're sorry about the lack of build instructions! We're glad you managed to get it sorted. If you do have any issues, please email us at help@bluespotfurniture.co.uk. We also have the majority of our assembly instructions online if that helps: https://www.bluespotfurniture.com/resources/help/aftercare/furniture-assembly-instructions/

Posted 5 years ago

“Good Prices. Quick delivery in less than 24 hrs. Quick professional response to queries during order process.”

Helpful Report

Posted 5 years ago

Hi Terry, thanks so much for your great review! We're really glad that we were able to get your order to you quickly. It's also great to hear that you were happy with the ordering process. If you have any queries or need any help, please get in touch.

Posted 5 years ago

“Great customer service Great quality product The value is also very high Keeping cost low for everyone by providing a free next day delivery is great, however, providing extra options if the customer so wishes would make the whole experience of engaging with this company complete. Allow the customer to have an option for tracking the delivery with extra charges. This allows for customer to feel secure about the delivery as they’ll be able to know any further info regarding the delivery, reducing the chance to miss the delivery- which happened to me. Apart from that, all round a great purchase!”

Helpful Report

Posted 5 years ago

Thanks so much for your helpful review, it's great to hear that you were happy with your order and our customer service. We're always looking for ways to make the ordering and delivery process as easy as possible for our customers so your feedback is great and we'll be sure to look into the options available through the delivery services we work with. Please let us know if you need any further help at all.

Posted 5 years ago

“Great customer by Steve who instantly replied to my online message and Vanessa who helped me over the phone contacting the courier, the courier delivered my order to god knows where and after contacting bluespot they were able to dispatch another order and get it delivered the next working day, the desk i bought is of great quality and really sturdy and probably the easiest assemble i've seen, literally A 5 minute build, buzzing!”

Helpful Report

Posted 5 years ago

Hi Flavio, thanks so much for your great review! It's great to hear that you had a good experience and that Steve and Vanessa were able to help get everything sorted quickly with your order. We're also really glad you're happy with your desk - please feel free to get in touch if you need anything else.

Posted 5 years ago

“Very quick delivery time despite the Covid-19 Lockdown. Quality product too”

Helpful Report

Posted 5 years ago

Thanks so much for the great review - we're really glad you were happy with your product and delivery time. Please let us know if you need any help with anything.

Posted 5 years ago

“Product was as expected and delivery was prompt with good tracking information.”

Helpful Report

Posted 5 years ago

Hi, thanks for your great review! We're glad you are happy with your order and its delivery. If you have any questions or issues, please get in touch.

Posted 5 years ago

“Top-quality desk, easy to assemble, delivered on time, very satisfied with your service.”

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Posted 5 years ago

Hi John, thanks for your brilliant review - we're really glad you had a good experience and are happy with your order. If you need any help at all, please let us know!

Posted 5 years ago

“Awesome!!!”

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Posted 5 years ago

Hi Jose, we're really glad you're happy with your order! Thanks so much for your review. Do give us a shout if you need any help with your product in the future

Posted 5 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews