B&M Stores Reviews

Name: B&M Stores
Rating: 2.76

2.8 Rating 293 Reviews

43 %

of reviewers recommend B&M Stores

Company Reviews

Questions

Metrics

2.8

Based on 293 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how B&M Stores made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Reading and shop in the nearest b&m in Rose Kiln lane their customer service is very good”

Helpful Report

Posted 1 year ago

“Warning!! Avoid Border Retail park Wrexham after 8pm! If you decide to nip in to B&M witch is open to 9pm and to be fare is a bloody big store, you are only aloud to park in the car park for a maximum stay of 30 minutes or you will be fined £100 like I said it’s a big store and to get around it in 30 minutes and to get severed can take some doing! B & M say they have no control over the car park as it doesn’t belong to them so I would suggest avoiding B & M after 8pm or use there over store across town! Ridiculous 30 minutes to park run around a big store get served and get back in your car and leave the car park!!🤬🤬”

Helpful Report

Posted 1 year ago

“Not the world's biggest store here in Bacup but it is value for money. Ease of parking it's a good store”

Helpful Report

Posted 3 years ago

“In Bangor North Wales this evening two female staff chatting in the aisles not willing to move for me to pass safely are staff not trained in distancing .”

Helpful Report

Posted 3 years ago

“Brilliant range at very good prices. Like the new freezer bit. Looks clean and tidy. New layout at shrewsbury great idea but such narrow isles especially for pushchairs and wheelchairs. Its good to see they have changed the doors to automatic at last .”

Helpful Report

Posted 5 years ago

“Very difficult trying to purchase furniture at B and M stores. Tries a couple of local stores, but furniture out of stock. Staff in each store, including Managers, unable to advise of any delivery dates. Poor customer service I feel.”

Helpful Report

Posted 5 years ago

“Just wanted to say thank you to Eddie for his help in the Bury branch today”

Helpful Report

Posted 5 years ago

“I visited the B&M town centre store today without the usual request for money by people begging in there car park. On any one day there can be people outside the store entrance on top and bottom of the stairs leading to car park another on the ramp leading to car park . When I expressed how less intimidating it felt today not to be constantly harassed the security and the manager of the store explained they were making great efforts to deal with the people begging /drinking alcohol. Thanks given to there efforts as Doncaster’s beggars are pushing shoppers out of the town to the outlets.”

Helpful Report

Posted 5 years ago

“very happy, very helpful”

Helpful Report

Posted 5 years ago

“Really good bargains in a tidy and spacious shop.”

Helpful Report

Posted 6 years ago

“Good range including brands. Great prices. Opening Hours are convenient.”

Helpful Report

Posted 6 years ago

“I found a few items I haven't seen in other shops. Good price too”

Helpful Report

Posted 6 years ago

“Wide range of things”

Helpful Report

Posted 6 years ago

“i looked on their website for a particular tin of paint but when i got to the shop i could not find it i then asked a member of staff but she could not find it either she then went and got another member of staff to help me she in turn checked the stock in her hand machine and managed to get me the paint i required i would say that this was very good customer service”

Helpful Report

Posted 6 years ago

“Great selection of items for an affordable price.”

Helpful Report

Posted 6 years ago

“TODAY 28TH SEPTEMBER. I LOST MY GLASSES. I ASKED A MEMBER OF STAFF IF ANYONE HAD HANDED THEM IN. EVERY FREE MEMBER OF STAFF HELPED IN SEARCH. .THEY WERE FOUND...THEY WERE WONDERFUL .THANK YOU ALL SO MUCH WOULDN'T HAVE GOT BETTER TREATMENT IN HARRODS THANK YOU AGAIN MRS SALLY PEAKE .LOUGHBOROUGH”

Helpful Report

Posted 6 years ago

“Staff were very helpful”

Helpful Report

Posted 6 years ago

“good value for money”

Helpful Report

Posted 6 years ago

B&M Stores is rated 2.8 based on 293 reviews