B&M Stores Reviews

Name: B&M Stores
Rating: 2.76

2.8 Rating 293 Reviews

43 %

of reviewers recommend B&M Stores

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2.8

Based on 293 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, lovely selection of things.”

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Posted 1 week ago

“Andy at Batley store was so helpful!”

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Posted 3 weeks ago

“well run, helpful staff”

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Posted 1 month ago

“I called into the Stockport Manchester store today for the first time as I was an out of area customer. Well I have never ever been in a store that was so clean(it was spotless, the shelves were well stocked and neat. The staff were very helpful as I couldn't reach some of the items I needed as I'm small in stature. Nothing was to much trouble and they smiled and looked like they have enjoyed their work. I'm out of are, I live in Failsworth so there are a number of stores that I've travelled to, I only visited this store as I needed another store but I will travel out of my way if I experience a shop of caliber.”

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Posted 3 months ago

“very pleased with real Christmas tree cost and quality , BIG thanks to JIm at the Eastbourne store he was so helpful and kind”

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Posted 4 months ago

“B & M sSaltash. A big thankyou to Callum for his help.A very polite and friendly young man. Helped me by taking a heavy load to my car and pack it in the back.”

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Posted 8 months ago

“Hello Nita here. just like to say a big thankyou to the staff at your store in GOOLE. i go into the store every Sat, your staff are friendly helpful and kind, nothing too much bother for them. I dropped my car keys in the store , they found them and i went back in and they had put them in the back room. I buy plants every saturday, i was just wondering if the girls could do with hose pipe to water the plants. make their job much easier and would save you the loss of your beautiful plants, thankyou once again, well done,xx”

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Posted 11 months ago

“Alan one of the staff from Haymarket B&M store in Sheffield is very helpful and will go above and beyond to help me find whatever i am looking for everytime I Shop in there nothing is any trouble for him he is very helpful every company needs this kind enthusiasm from their staff 👏👏👏👏”

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Posted 1 year ago

“I needed dog food non out I asked at till young man came and he emptied a pallet to get to bottom for my dog meat and kept smiling Thankyou staff seamer scarborough”

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Posted 1 year ago

“Me and wife visited B and M at Burden off Manchester Road. Bolton. The staff on the till was amazing. Merchandise sold in the store was of good quality and excellent value.”

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Posted 1 year ago

“My first time in the Strood branch as I don't often go out due to health reasons and struggle with doing simple things. Shelly French you were amazing and the customer service was above and beyond. You smiled throughout and helped with whatever you could at the time and for me you gave more than 100% . For you it might be normal thinking "I am doing my job" but it means a lot to people like myself. Thankyou so much you are amazing.”

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Posted 1 year ago

“I went to castle marina store and bought some garden furniture which was big and heavy a young lad called Jonathan who worked there had finished his shift but still helped us to the till and helped us with the boxes to the car and also helped put them in the car I wanted to write this review to say what a lovely helpful young man who is a credit to your store.”

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Posted 1 year ago

“I just bought lots of garden stuff in the sale. Genuine reductions.”

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Posted 1 year ago

“I visited b&m Middleton ( St George) yesterday to Purchase a few items & to get my Elderly mum out I was struggling with my mum as she can't walk very well a member of staff think her name was tracey long brown hair jumped in to help me .she walked my mum round to the till and back to the car she couldn't do enough for us I would like to say a big thank you Excellent customer service 👏”

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Posted 1 year ago

“Ordered a Keta storage bench on line Was kept informed of all stages of delivery Delivered on time Very impressed with courtesy and excellent service”

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Posted 1 year ago

“i recently visited the B&M store in Burton on trent on two occasions when i needed compost and another gardening item and l was approached by the gentleman who works in the garden centre section of the store. who asked me if l needed any help and he proceeded to search the store for an item that l couldnt find and on the second visit i asked him to help me with the compost and he carried the large bag of compost to my car. i believe that his name is Frank and l commend him for brilliant customer service a lovely person who clearly enjoys helping customers”

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Posted 1 year ago

“Recently was having difficulty in finder a bench i had seen online. I made many phone calls without tracking one down. I went to B&M Clevedon and could not see any, I asked a young lady who took time to look and found 2 in the next isle. These I paid for and collected the next evening. The chap we first approached for collection was on the checkout. He got someone else covered for him whilst he found our purchase. When putting into car I asked him where I could get another one. He said he would look on the computer and I could ring in. He gave me the phone number, then he said they had a new system in and sometimes callers could not get through. He said if we went to the front of the building and wait he would make some enquiries for us. We did this and he came and said he had found one in Burnham on sea. This chap was so very helpful, we were so grateful and went straight away to buy. We asked two ladies at Burnham both new about the phone call from Clevedon and one went and get the bench. Just wanted to say a big thank you to the best service we have had for a long time. Everyone was so helpful, polite and professional. A lot of other stores could learn a great deal for B&M staff. Michelle”

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Posted 1 year ago

“Went to B&M store in Hengrove Bristol to purchase a coffee table.. Tuesday 24th May 2022… Was helped by assistant In the furniture dept..was extremely helpful, went above and beyond expectations… his name was Aaron…..one very happy customer.. thank you !”

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Posted 1 year ago

“Thank you so much to the store man who I think was called Paul, a young man in his 50’s. Today I went to B&M in Station Road, Pool, Cornwall. I needed two single metal framed beds however they only had one. I can’t find any staff on the shop floor so I put my head in the store room and asked for help. I could see he was very busy sorting the stock out but nothing was too much trouble for him, he phoned two other b&m until he found us another one. What a hero he was, honestly I think B&M are luck to have such a polite and helpful member of staff. Thank you so much Mrs Hall”

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Posted 1 year ago

“Great service from Adrian garden centre yet again, farlington b and m have one in a million as he has been so helpful for the third time, first with artificial grass second with fruit trees and yesterday with stones,sand and edgings, please let him know how appreciative we are if him”

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Posted 2 years ago

B&M Stores is rated 2.8 based on 293 reviews