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Body Heal Reviews

4.8 Rating 2,260 Reviews
96 %
of reviewers recommend Body Heal
Company Reviews Product Reviews
2,533
 Questions Metrics Info
4.8
Based on 2,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Body Heal Reviews

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024
Katrina P
Body Heal 5 star review on 25th May 2024
Max G
Body Heal 5 star review on 25th May 2024
Max G
Body Heal 5 star review on 12th March 2024
Serendipity C
Body Heal 5 star review on 25th January 2024
Ruth M
Body Heal 5 star review on 9th October 2023
Peter M
Body Heal 5 star review on 9th October 2023
Eden H
28
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Website & ordering is easy to navigate. Imak gloves are a great product. Cost & postage were reasonable.”
Helpful Report
Posted 2 years ago
Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Virginia S
Verified Buyer
“We have been told the parcel binder has been sent and delivered but it has not arrived. They say the tracking number is incorrect. Could some one in your office please ring me +61 424445350 Thank you Virginia”
Helpful Report
Posted 2 years ago
Hello Virginia Thank you for your feedback. We have responded to your email together with a photo showing where Australia Post left your parcel. We're sorry to hear that you still haven't received your order yet. We have already lodged an investigation with Australia post to further investigate your missing package. We often find that after lodging an investigation the parcel is often found, sometimes they incorrectly mark it as delivered. Also upon checking, the postie took a photo when they delivered your parcel. We have sent it to you via email and also please confirm if the shipping address is correct as well. Did you check with your family members or with your neighbours to see if the parcel has been accidentally delivered to them? We would recommend for you check with them in the meantime while we wait to hear back. I know it can be frustrating but unfortunately, we can't send out a replacement until we hear back. There's a good chance it's not actually lost and on top of that AusPost does not reimburse us for lost parcels. However, lost parcels are extremely rare so I am optimistic we will have a favourable situation. As soon as there is an update from Auspost, we will let you know immediately. Looking forward to hearing back from you soon. Thanks BodyHeal
Posted 2 years ago
David P
Verified Buyer
“Excellent service and products available and delivered on time”
Helpful Report
Posted 2 years ago
Hi David! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Anonymous
Verified Buyer
“Suffering arthritis in the feet and being a busy teacher, I needed something to support me to get through the day. I ordered a pair of ortho socks and they were so good, I ordered three more pairs. Items were shipped extremely quickly and even with Oz Post being a bit slow these days they arrived within a week. Thanks so much!”
Helpful Report
Posted 2 years ago
Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!
Posted 2 years ago
Neale L
Verified Buyer
“Needed the next size up so returned and exchanged, XL fits perfectly, thanks”
Helpful Report
Posted 2 years ago
Hi Neale! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Bakri M
Verified Buyer
“My review is still okay because I have had an just exchange for the size between small and medium not gonna change in more than three weeks that’s not right I bought it from your shop 3 belt ???”
Helpful Report
Posted 2 years ago
Hi Bakri! Thank you for your feedback. Sorry to hear the product did not fit and we weren't able to accept your return. As per our email, Unfortunately, the item you returned to us doesn't have the original packaging as required by our returns policy. The reason we require the original packaging is that it has the barcode, product information and important medical disclaimers. Without the original packaging, the product cannot be processed by our warehouse or resold, therefore it can't be accepted by us. We hope you understand and appreciate our stance. I'm sure you appreciated receiving the product brand new with its original packaging. We have tried to make our returns policy as flexible as possible by allowing customers to try on the products to judge fit and suitability. 99% of the time returns are received in great condition and therefore we have been able to process refunds or exchanges without issue. However, in some rare situations (such as this) we aren't able to accept returns due to the condition of the product or packaging. We have returned this product at our cost back to you. Upon checking you have placed a new order for 1 x unit of Neo G RX Sacroiliac Belt - Medium size. Feel free to let us know if you have any questions. We aim to keep our customers happy and satisfied. Thanks BodyHeal
Posted 2 years ago
Lynette V
Verified Buyer
“Service including delivery spot on. Product is most appropriate for my needs.”
Helpful Report
Posted 2 years ago
Hi Lynette! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Jess H
Verified Buyer
“Very helpful”
Helpful Report
Posted 2 years ago
Hi Jess! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
ROBYN J
Verified Buyer
“Ordering, delivery & service fast. Item purchased is just what was needed for back support to assist in alleviating severe pain in the spinal region.”
Helpful Report
Posted 2 years ago
Hi Robyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Gaynor C
Verified Buyer
“BodyHeals has a good variety of products, and very quick service”
Helpful Report
Posted 2 years ago
Hi Gaynor! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!
Posted 2 years ago
Seb B
Verified Buyer
“Quick delivery from time of order”
Helpful Report
Posted 2 years ago
Hi Seb! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Anonymous
Verified Buyer
“Great services”
Helpful Report
Posted 2 years ago
Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, fast delivery and great product.”
Helpful Report
Posted 2 years ago
Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Julie M
Verified Buyer
“Very quick service”
Helpful Report
Posted 2 years ago
Hi Julie! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Johanna O
Verified Buyer
“i was very happy with how i was kept informed with the delivery which was quite quick and happy with everything I received from them”
Helpful Report
Posted 2 years ago
Hi Johanna ! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Craig S
Verified Buyer
“Excellent communication in regard to the progress of my order and very quick delivery. I give a 10 out of 10”
Helpful Report
Posted 2 years ago
Hi Craig! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Marg G
Verified Buyer
“Easy online ordering, prompt despatch of goods and timely arrival to my post office box. Thank you!!!!”
Helpful Report
Posted 2 years ago
Hi Marg! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Denise H
Verified Buyer
“Great product that I could not find elsewhere. Quick post and excellent service.”
Helpful Report
Posted 2 years ago
Hi Denise! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Anonymous
Verified Buyer
“Hi thanks for the prompt service received item in timely manner”
Helpful Report
Posted 2 years ago
Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Louise M
Verified Buyer
“Quick delivery and good communication!”
Helpful Report
Posted 2 years ago
Hi Louise! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!
Posted 2 years ago
Body Heal is rated 4.8 based on 2,260 reviews
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