Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,260 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good follow up email”

Helpful Report

Posted 2 years ago

Hi Jack! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Excellent service thank you! Would definitely use this organisation again and/or refer people I know.”

Helpful Report

Posted 2 years ago

Hi Anthea! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Fast delivery. No issues.”

Helpful Report

Posted 2 years ago

Hi Peter! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! Thank you for your purchase!

Posted 2 years ago

“Quick postage and no issues at all with service.”

Helpful Report

Posted 2 years ago

Hi Bowdy! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Thanks!

Posted 2 years ago

“(Service was quick and efficient”

Helpful Report

Posted 2 years ago

Hi Sonja! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“My order was processed and sent out quickly. Arrived in good order. I am using my wrist splint and it is helping a lot. Great range of products with good prices.”

Helpful Report

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Quick delivery and fast service. My son has sensory issues and the compression socks have been ideal. Will be ordering again.”

Helpful Report

Posted 2 years ago

Hi Tracy! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks

Posted 2 years ago

“Easy and quick to do on line and received them in 3 days”

Helpful Report

Posted 2 years ago

Hi Judith! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you

Posted 2 years ago

“No hassle return and bigger belt sent without delay”

Helpful Report

Posted 2 years ago

Hi Frank! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Ordered one day, delivered the next and it was as described. I paid for the faster service and that’s what I got.”

Helpful Report

Posted 2 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks!

Posted 2 years ago

“Easy website to use. Product is excellent quality and the order was shipped very quickly and arrived very quickly.”

Helpful Report

Posted 2 years ago

Hi Nicole! Thank you for the positive feedback. We're glad that we've hit the mark for you, satisfied with the quality of the product and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Back braces were delivered in a vey timely manner. I was kept informed of the process. A very pleasing purchase.”

Helpful Report

Posted 2 years ago

Hi Robert! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“I saw Ben in relation to a Planta Fascia problem and his advice was directly, simple, and effective . I would have no hesitation in recommending Ben to my friends and associates”

Helpful Report

Posted 2 years ago

Hi Charles! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you're satisfied with our recommendation. We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Prompt dispatch of initial order. Process of returning garment for a larger size handled efficiently. Good communication via email. More information about selecting the correct size on web page would have avoided the need to exchange.”

Helpful Report

Posted 2 years ago

Hi Yvonne! Thank you for taking the time to provide us with your feedback. We are delighted to hear that the dispatch of your initial order was prompt and that our process for returning garments for a larger size was efficient. We also appreciate your kind words about our communication via email. We apologize that you experienced difficulty with selecting the correct size, and we appreciate your suggestion for additional information on our website. The size chart is the manufacturer's recommended size chart and it is accurate for the vast majority of our customers. However, like any garment, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one product that is 100% accurate for everyone. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. We will definitely take this into consideration and work to improve our sizing guides to make it easier for our customers to select the right size on their first order. Please let us know if there is anything else we can do to assist you. We value your business and hope to provide you with an even better shopping experience in the future.

Posted 2 years ago

“We purchased a hinged joint in the same size as another McDaniel Knee Brace, upon arrival it wasn't the correct fit. When I contacted the company they were very prompt with their reply and very helpful with advice on which brace and size to go with. Thank you”

Helpful Report

Posted 2 years ago

Hi Shirley! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase.

Posted 2 years ago

“I was informed of the progress of my order each step of the way. I received good updates on the progress of the delivery.”

Helpful Report

Posted 2 years ago

Hi Rodney! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“Very good selection of equipment each fully described. Very fast service and a nice thank you from Besh.”

Helpful Report

Posted 2 years ago

Hi Ron! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

“I was nervous about spending quite a large amount of money with a company I hadn't dealt with before. But the customer service was amazing and the express postage delivery time is spot on even though I'm 1000km from my capital city. I would happily purchase from Body Heal again!”

Helpful Report

Posted 2 years ago

Hi Nicole! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Excellent delivery time”

Helpful Report

Posted 2 years ago

Hi Wendy! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 2 years ago

“Top service, top stuff...Thank you very much 😊”

Helpful Report

Posted 2 years ago

Hi Dragisa! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 2 years ago

Body Heal is rated 4.8 based on 2,260 reviews