Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.79

4.8 Rating 2,279 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and quick response for either place an order , received the order in shot time same with return and exchange thanks very much”

Helpful Report

Posted 2 years ago

Hi Edwar! We're pleased you had a seamless experience on our website. Thank you for sharing your feedback!

Posted 2 years ago

“Excellent service. Dispatched order promptly.”

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Posted 2 years ago

We are pleased that our products and services have met your expectations. We appreciate your feedback!

Posted 2 years ago

“My order arrived quickly. Comfortable open-toe stockings with great support. Thank you, will buy from here again.”

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Posted 2 years ago

We are delighted to hear that your order arrived promptly and that you enjoy the comfort and support of the open-toe stockings. Knowing that our products make a positive difference for our customers is always rewarding. Thank you for sharing your feedback!

Posted 2 years ago

“Great friendly service and the communication was superb. Product as described.”

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Posted 2 years ago

Hi Kevin, we are glad you are happy with our products and services. Thank you for taking the time to share your feedback with us!

Posted 2 years ago

“Easy to order, fast delivery, great to wear the moon boot”

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Posted 2 years ago

Hi Luisa! We're glad you had a smooth shopping experience with us and the Darco All-Purpose Boot Post-Op Shoe is comfortable to wear. We appreciate you sharing your feedback with us!

Posted 2 years ago

“I have ordered a few items now & have always been given knowledgeable advice. I am very happy with my purchases & the speedy delivery.”

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Posted 2 years ago

We are thrilled that you are happy with our products and services. We are dedicated to delivering exceptional service and products, and ensuring your satisfaction is our highest priority. Thank you for sharing your feedback!

Posted 2 years ago

“Excellent service/product/delivery. Happy to recommend Bodyheal.”

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Posted 2 years ago

Hi Jacki! We're happy you had an excellent experience with our products and services. Your recommendation is valuable to us, and we strive to provide every customer with the same high level of satisfaction. Thank you for your feedback!

Posted 2 years ago

“Simply dependable, reliable. Its the only online shop I will go for my braces”

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Posted 2 years ago

Hi Marsita. We're glad to hear that you're satisfied with our services. Thank you for your feedback.

Posted 2 years ago

“Worst online shopping experience! Wrong items sent initially. I ordered a Large Left and was sent a Medium right Now BodyHeal is holding the correct item ransom until I return their incorrect item. Do yourself a favour Stay away!”

Helpful Report

Posted 2 years ago

Hi David, We understand your frustration and apologize for the inconvenience caused by the incorrect item sent to you. We are working diligently to get the correct item to you as soon as possible. Upon receiving your concern, we immediately coordinated with the warehouse to process a replacement. However, the item is currently out of stock. We offered you three options: 1. Wait for the restock: We will place the item on backorder and dispatch your replacement immediately once it becomes available. 2. Request a refund 3. Choose an alternative replacement, as many other ankle braces are available. You can browse our website or contact us to find a suitable alternative. We did not receive your response regarding your preferred option, but we received another email stating that you received a second incorrect item. We responded to your email and requested a photo of the item but have not yet received a response. We have also received your request to have the incorrect item picked up by the courier. We are currently coordinating this with the warehouse and will update you as soon as we have more information. We understand the importance of addressing your concern and assure you that we take every possible step to resolve it. Our commitment to exceptional customer service is evident in the positive feedback from other customers who have experienced our dedication to resolving their concerns. We appreciate your patience and understanding.

Posted 2 years ago

“It was what I had been looking for I'm very happy with the Brace.”

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Posted 2 years ago

Hi Peter! We're delighted that the product has met your expectations. Thank you for choosing us and for sharing your positive experience.

Posted 2 years ago

“Slower than usual this time.”

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Posted 2 years ago

Hi Trish. We apologize for the delay in delivering your order. The high volume of orders we received during the Black Friday and Cyber Monday sales has caused a slight delay in processing and delivering some packages. We appreciate your patience and understanding during this busy period.

Posted 2 years ago

“Communication always open and notified regularly which is reassuring about package arriving.”

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Posted 2 years ago

Hi Vicki! We're glad you are pleased with our communication and notification system for your package. Our main goal is to ensure that our customers are well informed about the status of their shipment at every stage of the shipping process. This way, you can have peace of mind knowing your package is en route. Thank you for sharing your feedback!

Posted 2 years ago

“Wonderful product and very quick delivery”

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Posted 2 years ago

Hi Julie! We're glad that our products and services have exceeded your expectations. Thank you for sharing your feedback!

Posted 2 years ago

“I rarely recommend companies unless they are really worth my time writing a review but will for BodyHeal.com.au. This is the second time I have used them and their customer service and product delivery / logistics is top of the game. The website is friendly and very usable and very informative and ordering is a breeze. Don't go anywhere else until you give them a try!”

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Posted 2 years ago

Hi Darryl! We're thrilled to hear about your positive experience with our company! Knowing that our customers are happy with our products, service, and overall experience is always rewarding. Your kind words and recommendation are truly appreciated.

Posted 2 years ago

“Excellent service. Prompt delivery. Exactly what I purchased. Couldn’t be happier.”

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Posted 2 years ago

Hello Karl! We are thrilled that you are satisfied with our products and services. Your feedback means a lot to us and we truly appreciate you taking the time to share it. Thank you!

Posted 2 years ago

“Quick service”

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Posted 2 years ago

Thank you, Ross, for your positive feedback! We truly appreciate it.

Posted 2 years ago

“Excellent produce and service.”

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Posted 2 years ago

Hi there! We are glad you have had a pleasant experience with us. Thank you for your feedback!

Posted 2 years ago

“Thabk you, i received excellent personal service, so rare these days! Delivery was prompt however tights were not suitable for me. The return process was made easy and simple. Great company to deal with. Thanks!”

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Posted 2 years ago

Hi Cheryl! We are delighted to hear that you had a positive experience with our company, from the personal service you received to the easy return process. We apologize that the tights were not suitable for you. We understand that finding the right fit can be challenging, and we are always working to improve our sizing information and fit guides. Thank you for sharing your feedback.

Posted 2 years ago

“Good service and a great product”

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Posted 2 years ago

Hey Kevin! We're thrilled to know that you're satisfied with our products and services. Your feedback means a lot to us and we're grateful that you've chosen us!

Posted 2 years ago

“Friendly and professional staff, affordable prices, good quality products, easy on goods return.”

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Posted 2 years ago

Hi Xiaoyu! We appreciate your positive feedback and are delighted to hear about your pleasant experience with us. We value your support and look forward to working with you again in the future. Thank you once again for your kind words!

Posted 2 years ago

Body Heal is rated 4.8 based on 2,279 reviews