Body Heal Reviews

Name: Body Heal
Address: PO Box 294, West Pennant Hills NSW 2125 Australia, West Pennant Hills
Rating: 4.80

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Body Heal

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal 5 star review on 26th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely brilliant easy service & customer care. Received my order so quickly with no fuss. I measured my knee but unfortunately had to return my Shock Doctor 875 product for a smaller size, but Gerah at BodyHeal made this return so easy and helpful & the whole experience so far has been nothing but excellent.”

Helpful Report

Posted 3 years ago

Hi Fiona! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Very fast and efficient service Thank you BodyHeal”

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Posted 3 years ago

Hi Nick! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Good quality product Great communication and service Speedy dispatch and delivery”

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Posted 3 years ago

Hi Keith! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Good service and friendly staff cheers Richard”

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Posted 3 years ago

Hi Richard! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you!

Posted 3 years ago

“Great service. Easy to use ordering. Communication throughout. Parcel arrived on time without issues. Also very pleased with the product purchased in terms of cost and mobility increase when wearing it”

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Posted 3 years ago

Hi Vicki! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“I received it within 2 days all good”

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Posted 3 years ago

Hi Phillip! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“I didnt get the package You supposed to deliver but you didn’t”

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Posted 3 years ago

“Very good service. Fast delivery and excellent communication back to customer.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Helpful service via chat for return and exchange for larger size arthritis gloves.”

Helpful Report

Posted 3 years ago

Hi Margaret! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are satisfied with our service. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Fantastic service……delivery very quick and products are great”

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Posted 3 years ago

“Shoulder brace arrived in the stipulated time frame. Brace appears to be of good quality. Time will tell if it works for me”

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Posted 3 years ago

Hi Michael! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“BodyHeal's service was first-rate. We ordered a "sealtight Infinity cast/bandage protector" on a Saturday and it was delivered on the following Wednesday.”

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Posted 3 years ago

Hi Cathryn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“I recently purchased 2 x pairs of gloves for my mother due to the arthritis in her hands. The service, communication and postage were all outstanding. Thank you Body Heals 🙂”

Helpful Report

Posted 3 years ago

Hi Kim! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Excellent service Lots of communication, prompt response to queries. High degree of confidence in dealing with them.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you are happy with our service! We aim to keep our customers happy and satisfied. Thanks again!

Posted 3 years ago

“Fast delivery, good communication and refunded my money promptly as the brace was too big”

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Posted 3 years ago

Hi Kathryn! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly. We aim to keep our customers happy and satisfied. Thanks!

Posted 3 years ago

“Happy with the service from Body Heals. Easy process in ordering the item. They sent the item nice and quick. Can't complain about them at all. Thank you Body Heal.”

Helpful Report

Posted 3 years ago

Hi Shane! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Looking forward to your next purchase. Cheers!

Posted 3 years ago

“Excellent delivery time🤗”

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Posted 3 years ago

Hi Robyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and that you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“I suppose everything was excellent, but I have received my knee guard, and after buying the largest possible. It doesn’t fit.I can’t get it over my calf let alone onto my knee. So disappointed. Not sure what to do now.”

Helpful Report

Posted 3 years ago

Hi Kaz! Thank you for your feedback. We're glad that we've hit the mark for you. Sorry to hear the product did not match your expectations. As you can see this product has a vast majority of positive feedback and provide the support that most of our customers need. However, like any garment/support, there are exceptions such as yourself. Everyone is made differently so it's difficult to have one product that is 100% accurate for everyone. Our returns policy allows our customers to try on the product for fit, comfort, and effectiveness. We have a 30-day return policy. Returns have to be received in an as-new condition with its original packaging and will be inspected upon return. Please note products that are worn (more than to judge suitability or fit) will not meet our return policy. For exchanges to a different size/colour/product, we will pay for shipping both ways. We would like to recommend these products below as an alternative: https://www.bodyheal.com.au/collections/knee-support-braces/products/5313x-mueller-hinged-wraparound-knee-brace https://www.bodyheal.com.au/collections/knee-support-braces/products/donjoy-performance-bionic-knee-brace https://www.bodyheal.com.au/collections/knee-support-braces/products/os1st-ks7-performance-knee-sleeve If you'd like to return/exchange your order, please visit our returns centre. https://www.bodyheal.com.au/tools/returns Thanks BodyHeal

Posted 3 years ago

“This company processed my order very quickly and kept me advised on delivery. Well done.”

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Posted 3 years ago

Hi! Thank you for the positive feedback. We're glad that we've hit the mark for you. We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

“Quick delivery and products work”

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Posted 3 years ago

Hi Carolyn! Thank you for the positive feedback. We're glad that we've hit the mark for you and you have received your order promptly! We aim to keep our customers happy and satisfied. Thank you for your purchase!

Posted 3 years ago

Body Heal is rated 4.8 based on 2,264 reviews