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Body Heal Reviews

4.8 Rating 2,260 Reviews
96 %
of reviewers recommend Body Heal
4.8
Based on 2,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Body Heal  Reviews

About Body Heal :

BodyHeal.com.au is your store for physiotherapy, sports injury and rehabilitative products. Whether your suffering from niggling pain or recovering from surgery we have products that can aid you.

Visit Website

Phone:

02 8006 0661

Email:

support@bodyheal.com.au

Location:

PO Box 294, West Pennant Hills NSW 2125 Australia
West Pennant Hills
2125

Body Heal  5 star review on 26th May 2024
Katrina P
Body Heal  5 star review on 25th May 2024
Max G
Body Heal  5 star review on 25th May 2024
Max G
Body Heal  5 star review on 12th March 2024
Serendipity C
Body Heal  5 star review on 25th January 2024
Ruth M
Body Heal  5 star review on 9th October 2023
Peter M
Body Heal  5 star review on 9th October 2023
Eden H
28
Anonymous
Anonymous  // 01/01/2019
The worst company I have ever dealt with in my life Ordered product with express postage, expecting delivery in one to two days. Four days later still no arrival. Australia Post tracking says still sitting in Sydney. Tried to use website Order Status link- doesn’t work Rang customer service- unavailable Finally received a call back from company, said a “bug” in the system when ordering prevented express postage being applied, sent the product with standard shipping. Absolutely disgusting, extremely angry and disappointed. Needed the product for post-surgery and now have to go without. NEVER BUY FROM THIS COMPANY!
Helpful Report
Posted 5 years ago
Hi, as mentioned we are extremely sorry for this. Wish there is something we can do beside refunding the $5 Express Post charge (processed earlier) but the damage has been done unfortunately. We fixed the issue within 24 hours but your order had already been dispatched by then so we could not change the speed of delivery. As you may see from our other reviews that this is a rarity for us and an exception. Should you find the support useful and wish to purchase another one I'll happily organize a considerable discount to win back your trust. Thanks,
Posted 5 years ago
Hi, as mentioned we are extremely sorry for this. Wish there is something we can do beside refunding the $5 Express Post charge (processed earlier) but the damage has been done unfortunately. We fixed the issue within 24 hours but your order had already been dispatched by then so we could not change the speed of delivery. There was a small error in our system which we fixed within 12 hours. As you may see from our other reviews that this is a rarity for us and an exception. Should you find the support useful and wish to purchase another one I'll happily organize a considerable discount to win back your trust. Thanks,
Posted 5 years ago
I ordered size youth leg sleeves and my 12 year old boy couldnäó»t even fit them on his arms let alone his legs. He is not a big 12 year old. I will be sending them back. What size would you recommend me getting him.
Helpful Report
Posted 7 years ago
not happy with product have requested to return for refund still waiting on reply from 31/7/17 have now completed 3 forms and sent email with photo attached. Disappointed with socks because the arthritis gloves are fantastic
Helpful Report
Posted 7 years ago
Very unhappy. Used this once, worked well in swimming pool. Next time used in pool let a lot of water in and I had to go straight to the doctors to have my wounds redressed.
Helpful Report
Posted 7 years ago
No parcel receivedyet
Helpful Report
Posted 8 years ago
At this stage I still have not received my package and it was expressed post almost 2 weeks a go
Helpful Report
Posted 8 years ago
I paid $48 for the arm cover and the next day saw the exact same product (same brand) for $20 in our hospital pharmacy
Helpful Report
Posted 7 years ago
Wrong item delivered. Item send is not suitable at all
Helpful Report
Posted 10 years ago
I received a pool product and damaged the first time that I used...
Helpful Report
Posted 8 years ago
Body Heal is rated 4.8 based on 2,260 reviews