Boho Factory Reviews

1.4 Rating 529 Reviews
9 %
of reviewers recommend Boho Factory

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EXTREMELY DISSAPPOINTED - DO NOT BUY FROM THIS COMPANY. I purchased four garments and they do not look like the garments advertised on the internet. The material is cheap and three items are see-through. There are no labels on the items, only a label to tell you the size. The garments came straight from China with no correspondence enclosed in the parcel. READ THE RERUND POLICY CAREFULLY.
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Posted 3 years ago
This company is a joke. I am a very patient person but I have never got the run around about a return as much as I have from them. The product was cheap quality and didn't resemble the product I purchased at all. I have been trying to get the information to return the product I purchased for almost a week. There is a 14 day return policy but, instead of providing the information I need they are sending snarky email responses. I DO NOT RECOMMEND YOU PURCHSE FROM THIS COMPANY!! This is the 1st time I have ever dont any type of company review but this is truly ridiculous.
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Posted 3 years ago
Not only did I wait 4-5 months to get my bathing suit, but it looks absolutely nothing like the picture. I never leave reviews on anything but this situation is different. Definitely do not buy from this store.
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Posted 3 years ago
Absolute scam!!! Do not buy from this company. After purchase I did not recieve a tracking number. Upon enquiring as to where my package was, the runaround started. Some of the excuses were, " We have been busy with New Year Sales". " We are currently experiencing a backlog with out courier". " We have sent a request to our management to speed up your delivery" ALL LIES!! I was fortunate enough to pay through Paypal who have resolved my case and refunded me my $$$. I hope others don't get fooled by this SCAM company.
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Posted 4 years ago
Trash scam
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Posted 4 years ago
Took over a month for a swimsuit. I’m waiting for a refund. Do not order from this company. I’m looking for more places to post this review.
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Posted 4 years ago
The products on the website are spell and the gypsy, they use their photos
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Posted 4 years ago
If I could give this company zero stars, I would. DO NOT ORDER FROM THEM. I have been waiting 3 weeks since my original order date for any sort of order status or shipping details. When I reached out through their customer service I repeatedly get a verbatim email stating they are inundated with orders and will update with me ASAP. When asked for further information, they are unable to give any information. In addition, they will provide a refund eventhough my order is not ready.
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Posted 4 years ago
Who has two thumbs and got ripped off HARD online recently? This girl. It's super embarrassing, and only maybe the third time I've been taken for a proper ride, but here is my experience: 1) See lovely looking dress online 2) Wait a month for a partial shipment of order 3) Dress is awful quality- paper thin, missing a belt, unwearable. 4) Contact customer support, request refund because the item is not fit for purpose. 5) Company will not comply with consumer law- they are selling in Australia and are bound by it. 6) Back and forth emails. I don't know how many times I have had to tell them that I don't want an exchange because why would I want to wait for another shitty dress? 7) They won't cancel the rest of my order, even though it hasn't shipped yet. 8) Finally agree to refund if I pay shipping 9) Agree that it is my right to post my experiences to all and sundry. So here we are 😀 Do your due diligence online and always, always check the reviews for stores that are selling cute things for apparently reasonable prices. It hurts my pride SO MUCH to have failed at online shopping, because it's (so sadly) one of the things I list on resumes under 'Misc. Skills'.
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Posted 4 years ago
Really wish I would have been smart and read these reviews first!! Terrible terrible quality clothing. Now I’m worried I won’t be refunded my money...
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Posted 4 years ago
This is a FRAUD. It was made and shipped from China. I’m sorry but I have to scream: “SHIT QUALITY compared to what I have paid for”. The two dress look nothing like the picture (looks like they copied and stole pictures from other legit website). Lesson learned. Waited a month to get this item. I’m very upset. It is a waste.
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Posted 4 years ago
It is a scam DO NOT BUY from boho factory, I placed an order 1 month back still didn't receive any of my items. No shipping details, no answer to my emails, they blocked my email somehow. Don’t fall for it.. they are big liars and thieves they take your money and disappear. Be careful.
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Posted 4 years ago
DO NOT BUY!!!!I am very disappointed, I haven’t received my order, they keeping giving me a different delivery date. I have received all my parcels separated, the quality was way under of the pictures the show online. Do not buy of them, you better buying from aliexpress and pay less.
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Posted 4 years ago
Absolutely disgraceful service, some of my purchases never arrived and then the ones that did were disgraceful quality. So very disappointing never again will I buy online. And to top it off I asked for the refund policy and was blocked from there email. Disgraceful
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Posted 4 years ago
What an awful experience. Bought the Elegant escape dress in the hopes of getting the same dress as on the photos. The photos on the website was extremely misleading! Got a "dress" made out of flimsy material that doesn't look like the photos at all. The stitching looks like it could've been done by a child. And when I opened the package the dress had an extremely gross smell. HIGHLY DISAPPOINTED. Please don't waste your money on this site.
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Posted 4 years ago
I purchased The Flamingo Fire Mini and the Retro Butterfly. The Flamingo isn’t too bad , it looks alright on but I was expecting a cotton mix fabric and instead received a dress made from extremely thin almost umbrella like material- it gets hot and doesn’t feel great on your skin at all . The Retro butterfly dress however does not look like it does in the image on the website . It has hardly any shape and the sleeves on it are all wrong ! They are the same size all the way down and are quite thin. Also the dress has loose threads everywhere from where it hasn’t been finished properly. How they can charge $39.99 for it I don’t know , and that’s their “sale “ price which isn’t true either . I didn’t bother returning the retro butterfly dress as I have to pay for postage just to return it. So disappointing as the website looks very credible. I won’t be shopping from this site again as their prices are robbery for their subpar products.
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Posted 4 years ago
Bought two items got only one and the it’s nothing like the photo. It’s basically not even worth $5.00 and I paid $40. I will never ever buy anything on line from today because of this company
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Posted 4 years ago
My order has arrived. not as advertised. My email is now not recognised when trying to log in. The Support team will not respond to emails and I am unable to utilise the advertised refund process as I can not access my account. I somehow still receive multiple promotional/marketing emails per day, to the email address their website no longer recognises.
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Posted 4 years ago
It has been two weeks and my items have not been shipped so I attempted to make contact to ask when they were going to send- three emails to three different email addresses, 2 facebook messages, one community post- no reply to any. I have reported this company to my bank and the AFP as engaging in fraud.
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Posted 4 years ago
Ordered two dresses. One is completely missing the inside lining that it said it came with and said it was one size fits S-XL.. it's extremely tight and I'm usually a M. The second one, the slit goes all the way up to my belly button, and it's completely see through. Now it won't even let me return anything. Worst site ever.
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Posted 4 years ago
Boho Factory is rated 1.4 based on 529 reviews