“I'm a regular shopper on Boohoo and have to say I'm very rarely diappointed. I think you get what you pay for and delivery is quite quick and efficient. I did have an issue recently where I had to return items as the sizes ran smaller than expected and I was missing an item from the order also. This is the first time this has happened but Boohoo customer service were so friendly and made sure I got a full refund not long after. Even after that, I couldn't fault them and still would buy stuff off Boohoo!”
“Its the 3rd time I have ordered from Boohoo and I have always sent every Item back!!!. Disgusting quality, I had ordered a Blush pink jumpsuit for it to turn up and be see through! I will never order with them again, not worth the hassle sending items back.”
“I wish I could leave 0 stars. I paid $15 for 2-3 delivery it’s now been 5 business days since I placed my order (and an entire week if you account for the weekend) and I’ve now received an e-mail explaining that there’s nothing they can do until August 10??? Absolutely ridiculous, will not order again”
“I ordered 2 pants from boohoo , they shipped it without my apartment number , so usps couldn’t deliver it , I contacted boohoo to see how they could fix their error but they said they wasn’t anything they could do , the package was sent back to them . They messed up and didn’t want to fix it , I’ll never order from them again and I’ve unfollwed them on social media . People told me they had problem with boohoo , I should of listened”
“My teens love the clothes and as they are both petite there sizing is perfect fit.
The styles are very fashionable for teens and cheap for university students.”
“First time ordering from Boohoo. I bought a shirt dress, it came when I was told it was going to come, the sizes are good and I'm just over all happy about the service and the product! I will defiantly be ordering again.”
“Excellent customer service. No contact number but I had an email reply within 24 hours over the weekend. I put the wrong delivery address on and Boohoo contacted the courier to redirect.”
“Well the next day delivery for Dublin it's not the next day! Ordered a nice bodysuit on Thursday and i still didn't get it and it is Saturdayy the actual day I wanted to wear it!🙄😏😣 i payed for something that is not real! Hope at least all the stuff i ordered are nice and get them as soon as possible. I had to go shopping for a different outfit!”
“I ordered a dress from Boohoo, they took the funds but explained the order has not been processed and the money will be refunded in a few days, I ordered the dress again and now I have two dresses!!! - although it was next day delivery it took a few days to come through. - never ordering again”
“I am
Absolutely disgusted with boo hoo. They sent me 4 out of 5 wrong items. When sent back I only received a refund for one items and had to contact customer service to be told I had to send proof of postage and what wrong items did I send back. It was their mistake but I am having to sort it out and fight for my money back. Never again am I ordering from
Boo hoo I am totally disgusted.”
“i ordered 2 items a week in advance to a trip which i needed them both for. both items were in stock and payed for. a few days later after not receiving the items i check my emails, nothing. the next day i do a search on my email account and a refund had been paid for the main item i ordered as it was out of stock even though i had ordered it. Now ordering a new item in time for my trip means paying £5 next day delivery which is outrageous considering i wouldn't of had to pay this otherwise.”
“I ordered ‘slinky black longline cycling shorts’.. don’t waste ur £8 go buy some chocolate instead there so See-through not worth it. I am regular to boohoo and most clothes are amazing but not for the cycling shorts☹️”
