“They always give discounts or deals with delivery and I have always been happy with the quality of my purchases with them. Buying online and returning items is a breeze.”
“I placed an order on the 28th of November and today is the 18th of December and i still havent received anything!!! Never again will i order from this shop!!”
“garbage customer service
lied to about speedy delivery!!!
when asked to be refunded for not receiving the item as promised, we were shafted
Amazon...Fashion Nova runs circles around BooHoo 👎👎👎👎👎”
“Bought some long sleeved t-shirts for Christmas to give to the men in the family
Excellent quality, extremely good value for money, brill service and fast delivery”
“I have not received my packages since the 28/11/2017
When talking to customer services they did nothing. I even contacted Hermes to check with them and nothing. I am fuming!
Anyone else experienced this problem please text my boyfriend who wants to make a stand against this company. Please text 07713881235”
“It has been a month and i still haven’t received my package!! I spoke with customer service and they ensured that they would look into it and still nothing! They even had the nerve to close it out of their system!! $150 work of items....GONE!! With no refund or anything!!”
“shipping timelines are never accurate. After spending $500 on clothes for Black Friday and tracking my shipment I got a note that everything was returned although I never returned anything. I needed those clothes for Winter! Terrible site I will never shop from them again. I am also still waiting for my refund.”
“Terrible customer service. It was been 7 weeks since I placed an order, my goods have not arrived, am being told I have to continue to wait and they won't give me a refund. Never order from these people.”
“Everything,the website is horrendous along with customer service and delivery. Would certainly advise people to avoid this company and use places like new look”
“Boohoo is an awful company,I have a delivery over 4 days late after being ordered on next day delivery,false reassurance and pathetic replies! I wouldn't recomend anyone to use them I would clearly state to avoid them,nothing but disappointment as I am refused a refund until their products have gone back to them .”
“The website was easy to use, and the delivery was fast and accurate. The choice was limited, in terms of styles and pricing. EG, only one type of jeans or tops for lots of money even in the sale.”
“First of all it took over a week to deliver my items. Then boots I bought were covered in powdery stuff which I had wipe off. Then bag I bough has no label on it. Looks like got it from some market stall. They shouldn't be false advertising anymore.
Will never buy from them again.”
“I could navigate the site well and it was nice to view an item without having to change screens and lose my place on the page (Quick buy). I also found the sidebar selections helpful as I could choose my size and find the clothes that would fit me, rather than finding something I really liked, only to find there was none made for my size (12-16).”
“Very bad waited for long time for my delivery then I got children's clothes, and I had ordered a dress and shoes to wear for the wedding but they told me to return the order with my money that I don't have and with 30 days, now I can't go to the wedding because I have nothing to wear, I tried to get them to send me an alternative but they refused.”
