boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 725 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an item on this website, and it was way too small. Then i had to buy a refund label for 6$ (which is okay in my opinion), but they didn’t refund me my full 20$, they only refunded me 11$. So I literally paid 16$ for nothing. (10$ was shipping). That means, I paid 20$ and only got back 4$. Also, the product Quality was horrible and I really don’t recommend it.”

Helpful Report

Posted 2 years ago

“Received a top with sweat stains all over it, even the shape of a vest on the back”

boohooMAN 1 star review on 23rd October 2022

Helpful Report

Posted 2 years ago

“this place sucks. takes for ever to get your clothing and their tracking websote freezes way too often. DONT WASTE YOUR MONEY AND YOUR TIME”

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Posted 2 years ago

“I order $350 worth of clothes for my son for the fall/winter season. After receiving my packages I noticed I was missing 6 extra pieces totaling up to little over $150. I wrote them and provided evidence in which I didn’t receive all my items that I ordered. I received a message stating that they were shipped and I could not get a refund or the items sent back to me. After writing them to get further details on the review that was done, I have been ghosted. They have not replied back to my text or emails I have sent about my items. Boohoo this is unacceptable! I would like my money back or my 6 items I am missing”

boohooMAN 1 star review on 13th October 2022

Helpful Report

Posted 2 years ago

“Absolutely a joke , I ordered 4 items for the first time and one item didn’t include in the package at all which $11.50 t shirt. There’s no way lying over cheap t shirt. I showed them proof, picture and the package.All they said was cannot refund or offer another item . I’m angry that I didn’t get the item I paid for it and saying that I’m making a lie.Absolutely a joke”

boohooMAN 1 star review on 8th October 2022

Helpful Report

Posted 2 years ago

“I ordered a bracelet and it was a horrible experience. The bracelet easily broke while trying to put it on. Since the bracelet is super cheap, it broke with no effort.”

boohooMAN 1 star review on 1st October 2022

Helpful Report

Posted 2 years ago

“Ordered clothes and got them in wrong sizes and I got a missing item too”

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Posted 2 years ago

“They forgot an item in my package, asked me for proof (how can I prove that I'm missing an item?). Did not offer any refund or replacement.”

Helpful Report

Posted 2 years ago

“Trash customer service and the sizes of their clothes is horribly off. Do not recommend at all.”

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Posted 2 years ago

“If you want to buy stylish clothes that DON'T FIT this is for you. These clothes are irregular and don't fit the true big man. If they got their sizing right there would be no issue,But in no way shape or form should I be buying all these clothes to arrive and not be able to wear them. Truly a waste of money!I gave them 2 chances even went up on each size due to their not being many big man clothing sites yet to be disappointed again.”

Helpful Report

Posted 2 years ago

“Order never arrived and I was then told it was returned - by who I don’t know. Customer service is only through text and email. I will say that they did respond by text and did credit our account.”

Helpful Report

Posted 2 years ago

“They scam me out of my money please don't order her I call my bank and filed a report on them”

Helpful Report

Posted 2 years ago

“I have ordered from them multiples times with no issues. I recently ordered multiple outfits for my son and I only received 3 of my items. My package came ripped and taped up and two items missing I waited a week to see if maybe the other two we’re coming separately. They did not. I contacted customer service and they are refusing to help me cause there “automatic” scanner said it was in the package. I have picture prof that I didn’t not receive my items and they don’t care! They will not be getting my business any further!”

Helpful Report

Posted 2 years ago

“Items were low quality ..sizes were to short....sent wrong items and won't give money back been over a month now...looks great on models but receive it and it's like goodwill clothing looks out dated”

Helpful Report

Posted 2 years ago

“I wouldn't even give them one star. I DID NOT RECEIVE 3 tops and 2 pair of shorts. I contacted them, they weren't interested they said they had watched footage and it was packed their responses are very cold and not helpful at all. They haven't contacted me since my last email on 7th September as I asked to take this further I don't see why I should lose out when they have made the mistake. This is not good customer service and I wouldn't recommend anyone buying from boohoo man you won't get any help if items are missing they will just brush you off. Boohoo Man you should be ashamed you have stolen money from me and not sent me the items of cloths!”

Helpful Report

Posted 2 years ago

“Just horrible. Sent me the wrong sizes and pants twice and didn't even help to return the wrong items!!”

Helpful Report

Posted 2 years ago

“Orders placed and paid through online portal failed, twice. Contacted their customer support, who returned my replies from a different person each time. Ended up interacting with 9 different people, each with a different reply as well and no coordination between them. Having to re-explain the issue each time. It's been a week and I'm still no closer to getting my money back or the order.”

Helpful Report

Posted 2 years ago

“Store refuses to request a pickup for shipment delivered late and no longer able to be received by me. Ups instructions are very clear that the seller is to request shipping to pick up so that item can be returned to sender and charges refunded to me. Store refused so I have been fighting for weeks for a refund to issued to me. They even went as far as to tell me ups doesn’t pick up packages…. Seriously?”

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Posted 2 years ago

“It has been almost three weeks and I still haven’t got my order. I payed for fast delivery and it woul my delivered to me within 1-3 business days”

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Posted 3 years ago

“Super customer unfriendly and borderlinescammy shop. I really advise everyone to NOT shop here no matter the styles or prices. Also do not wonder if you have read this review at another site, I am spreading my experience as a customer as wide as I can. After I cancelled my order the same day I placed it and the order was not processed AT ALL I got an answer by an employee that he can not do anything and I have to send the items back after I received it. 27 minutes later I get the confirmation email that my order has shipped out but apparently nobody in this company can stop an order which I did not want anymore ! This company made 226 millions last year and is acting like they are three people in awarehouse selling seldmade diy merch. Unbelievable.”

Helpful Report

Posted 3 years ago

boohooMAN is rated 1.7 based on 725 reviews