“I suggest no one shop or order anything from Boohooman! They absolutely doesn’t care about getting orders to customers. I placed an order and in a few days I could no longer track it. There’s not even a number to call.”
“The shirt I ordered never arrived. I have been in touch and they will give me the money back for the shirt minus the shipping cost of💲 14.99. An absolute rip off.
Never use them 🤬”
“J'ai commandé le 23/12/22 pour une livraison en 5 jours ouvrables (qui coute 5,99€) donc je devais recevoir mon colis avant le 31/12/22.
Déjà mon colis arrive le 03/01/23 et je contacte le support à plusieurs reprises entre temps, ils me disent : "votre livraison était prévue pour le 04/01 donc nous sommes dans les temps. Nous sommes humains et ne travaillons pas les jours de fêtes".
Je vous laisse calculer pour voir que du 23/12 au 03/01 c'est BIEN plus que 5 jours ouvrés. Par dessus tout ça, je ne vous cache pas que, sans mauvaise foi aucune, la qualité n'est vraiment pas au rdv. J'ai commandé chez eux 4 fois : la 2e fois ils se sont trompés de T-Shirt et celui que j'avais commandé a augmenté de prix entre temps, la 4e fois c'est cette fois ci où j'ai fini par tout renvoyé.
Ne vous fiez pas aux jolies photos sur le site, Boohoo je vous déconseille à 100%, SURTOUT si vous allez avoir un problème avec leur service client.”
“Never happened before! I bought a nice suit and boots on time even paid 18€ extra to make it deliver in the next 1-2days and it still came in late. The day I got it the package was a little damaged but things like that happen but the inside of the package was also damaged. I didn’t mind it but then saw that the boots were the wrong size and the suit was completely different from the pictures and description! this is not okay I had to find alternatives because I needed a suit and put me in a very stressful time. Really disappointing.”
“I placed my order on the 2nd of Dec and today a month later I haven't received anything
Just wondering if this company is legit or another scam
Lost my money and no help from the company at all
Don't buy!!!”
“Really, really bad service. You need to hope whatever you order they (or you) get it right first time. Because their returns policy is 3 or 4 levels below useless. As one customer intimated, they couldn’t make it more difficult if they really worked at it. I think they are aware of this, and make it really difficult just so they don’t have to pay out refunds.
What a shower. A cheap and tacky service from a cheap and tacky company.
I would give it no stars if that were possible.”
“Shocking customer service. I received a Snakes and Bladdered game for my grandson for xmas but when he opened it, it was smashed (glass board) no ‘Fragile’ sticker on parcel anywhere. I emailed customer services and they told me to give the broken one to charity and they would refund me as it was OUT of stock. I replied to say I was shocked they would even contemplate telling me to give it to someone else as it’s dangerous and unplayable. I checked on their website and it’s actually IN STOCK so I got my grandson another for £4 (sale) instead of £15….Why did they need to lie to their customers?”
“Never received my order!
Company said to allow another 48hrs for tracking order to update than after that they said allow another 10 days!
My order is sitting in one spot for two weeks without any movement
Wouldn't recommend this company”
“My order was placed on the 11 th of December, more than enough time to have shipped it and receive it before Christmas. They can’t tell me where my package is, the app doesn’t work to track it. Horrible customer service, DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!”
“Don't buy from this people they will take your money and don't even deliver even if you ask for refund they will keep pushing the date till you get tired , here is what they told me after they said I should wait till December 24 yet I paid for expedited delivery ( Thanks for confirming this for me James, I do appreciate that you would like a refund but this isn't something we are able to help with at the moment. As the tracking hasn't updated since the 18th of Dec we have raised an investigation with the courier to find out what has caused the delay and we need to allow some time for them to do an internal investigation and then get back to us. If your tracking hasn’t been updated or you haven’t heard from us by the 13th of Jan, please give us a shout and we will be able to take you through the next steps that we can take
- Rebecca ) I repeat don't buy from them”
“Terrible service. I’ve contacted multiple times about my packaging arriving a month late and it never came. Never ever buy from this garbo doo doo, dog water place.”
“I Ordered 5 items from this company and only 1 item (which is a t-shirt is good. One outfit to go out in for a work event. My sweatpants ripped after 10-15 mins of wearing, they're a little big on me so them ripping as I'm getting ready to go out in them is a huge 👎🏾👎🏾. The other 3 items fit terribly. I saw the one star review and thought this company deserves a chance. I definitely regret ignoring the one star and purchasing from this company.”
“Boohooman’s size chart is a joke.
I‘m very short so it‘s very hard for me to find clothes that fit me. Normally XS or S are perfect for me (sometimes even M) so i ordered 3 T-shirts in size S and XS depending on what sizes were available. All of the T-shirts were way too big (at least size L).
Don‘t recommend.”
“I placed an order and paid for expedited shipping.. Of course, I haven’t received my order but I did receive an email from UPS saying the shipping has been delayed..!!..”
