boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 719 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't even buy anything. My payment method was with a Discover Card. I am entering the exact information on my card into the payment element and each time I get the same error message that says, "Payment details in the order element are incorrect, please choose a different Payment Method or try again later". I just used the same card I'm trying to pay with on a different site and had no issue. This happened on their site and app.”

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Posted 3 years ago

“It happened after second use after purchase”

boohooMAN 1 star review on 19th April 2022

Helpful Report

Posted 3 years ago

“Not good quality and the company has been pretty poor too. I’ve ordered a few things from boohooman however I won’t be anymore. Firstly I ordered some joggers in a 2 pack in the same size however I was sent 2 completely different sizes (happenned twice) I then ordered some new ones and it didn’t take long at all for them both to rip just from me putting them on. Just as I was pulling them up they would tear in multiple places. The joggers that did fit were black for all of 2 washes until they turned brown. I ordered a t shirt too however that stretched around the neck and now is all loose and the elastic has snapped. Overall I have experienced either poor quality or have been sent the wrong orders so I have had to stop ordering from there. In all fairness however with the faulty items the staff in customer service have been very helpful with returning emails, sorting refunds etc.”

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Posted 3 years ago

“my order didn’t arrive and their customer service was no help at all! what a scam!”

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Posted 3 years ago

“Where do I begin. Ordered a size 5x vest but was sent a size large. The label said 5x but the tag said large. When I reached out to them they said for me to send it back and they would reimburse me for the costs. That in and of itself is a red flag. The clothes themselves, a shirt and two pairs of shorts, run extremely small. Ordered a 5x in all but they are not true to size. Shirt material is very thin. I do not recommend this company.”

boohooMAN 1 star review on 16th April 2022

Helpful Report

Posted 3 years ago

“Ordered a slim fit white turtle neck. Firstly, the material is paper thin, you can even see a white shirt through the jumper. Second, it’s not white but more of a cream colour. Third, it’s way too tight for a medium, I can barely get my head through it. Shocking, never ordering from them again. Only ordered in the first place because I had a discount code.”

Helpful Report

Posted 3 years ago

“I Never got my clothes, wouldn’t recommend customer service for this site is horrible”

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Posted 3 years ago

“shipping took around 15 days then i receive a completely different colour to what’s shown on the website”

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Posted 3 years ago

“MUS103489055 I never recorded what I ordered. I received a different order. The customer service just played around with me. Always a different person replying asking questions already answered !! They never wanted to give me a return label. I paid it myself to return the package. I filed a claim court for fraud against them. If other people are interested, contact me for a group action against them. This website is just a SCAM !”

Helpful Report

Posted 3 years ago

“JHAGS is a paid reviewer. Do not listen to him, hasn’t even washed them once. Smh”

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Posted 3 years ago

“I bought a load of goods for myself over Christmas. Half of them I had to return, partly because the items were of poor quality. The return process was going around in circles, absolute waste off time and money. I bought a night gown and it felt like somebody had not only just worn it, but had been lounging in it all night... I won't be buying again. Highly reluctant to even send my rejected items back, I don't think they can even manage a refund right. I won't be buying again and I suggest against it to anybody considering.”

Helpful Report

Posted 3 years ago

“If you are thinking about buying their products, DONT! It is a total scam. I ordered on Black Friday and to this day haven’t received my order. I was told on December 18th to wait and once I waited they told me that the time for them to work on the order had passed. They disconnected all lines of communication, mail and WhatsApp and now I lost the money I spent. Do not fall for their scams !!”

Helpful Report

Posted 3 years ago

“Bought the brown corduroy jacket. Product looks nothing like the image, has a faded washed out brown color and looks like it’s made from cheap material. The fact that their app shows no reviews is a big red flag.”

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Posted 3 years ago

“I ordered xtra large due to reviews, I normally wear a large. It fit like a small. Not one shirt fit me! Beware! One of the shirts was repackaged and smelled like smoke!”

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Posted 3 years ago

“I received a tracksuit that was too big and returned it and have heard nothing since. Just a rip off”

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Posted 3 years ago

“SCAM ! DO NOT BUY ANYTHING ON THIS WEBSITE. YOU WILL NEVER RECEIVE ANYTHING AND THEY WON'T REPLY TO YOUR MESSAGES. Pay attention to all the others reviews here. Order MUS103489055”

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Posted 3 years ago

“Orders next day delivery over week ago still waiting customer service says wait another 10 days take care lol scam is an understatement”

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Posted 3 years ago

“This website is a scam. I got a wrong package and they don't reply to my email to return it and get my money back. BE CAREFUL !”

Helpful Report

Posted 3 years ago

“Crappy material, the clothes look nothing like the pictures and the sizes are wrong. Ordered xs tshirt and it fits like Large.I Don’t recommend it.”

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Posted 3 years ago

“Don't fall for imagines on website. The real deal is like crappy Walmart clothing”

Helpful Report

Posted 3 years ago

boohooMAN is rated 1.7 based on 719 reviews