“NEGATIVE 5 STARS horrible products and horrible customer service. I bought 2 faux leather belts that fell apart after wearing them one time. I emailed BOOHOOMAN (they have no telephone to call.) They asked me to send in pictures. I replied with the pictures as requested. They said they never received them and redirected me back to the site where I first emailed them from. I even offered to ship them back at my expense and never heard back. You can't even review their products on their sites. DO NOT BUY ANYTHING. SAVE YOUR MONEY!!”
“This company lies through its teeth , how do they get away with it , they will take Your money and then customer service will start with their continual web of lies , they are totally untrustworthy , avoid at all cost”
“Their clothes aren't great quality but cheap enough to replace every couple of months as my son is 6.5ft so can't shop at regular stores. We have premium meaning next day delivery but the number of times they 'lose' the delivery is a joke. After this last time and having to wait weeks for a refund I won't ever be using them again. Its so hard to contact them the customer service is awful. They are an absolute joke! Avoid at all costs it's just not worth the headache”
“DO NOT buy from Boohoo man. Their sizes are as bad as their customer service. I ordered about 15 garments all XL...What I got was a small Large at best, some would only be Medium. The most inconsistent and untrue sizing I've ever experienced. Have raised this issue with them on 2 occasions and still haven't heard back.”
“I ordered some items 6 weeks ago and still don’t have them. Their tracking shows it arrived in my country 4 weeks ago but they don’t show any information from that point. I’ve emailed customer service a few times with no response. I’m starting to think I’ve lost my money on a scam. Don’t order from these guys.”
“I Received my clothes earlier than expected but all of my shirts smell like vinegar. Also, I ordered all small size shirts and I received shirts that looked as if they were XL.”
“THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER
I have been waiting to return items since August. I filled in the online form as per their webiste.
Customer services AGREED the return via email, as it was within the 28 day period and then did not provide a return label.
I have contacted customer services 5 times via email and they stopped responding, not even the decency to respond.
TERRIBLE SERVICE. THEY DID NOT SEND A RETURN LABEL AND DO NOT HAVE A CONTACT NUMBER. THEY ARE SITTING ON £145 OF MY FUNDS.”
“I bought an item on this website, and it was way too small. Then i had to buy a refund label for 6$ (which is okay in my opinion), but they didn’t refund me my full 20$, they only refunded me 11$. So I literally paid 16$ for nothing. (10$ was shipping). That means, I paid 20$ and only got back 4$. Also, the product Quality was horrible and I really don’t recommend it.”
“I order $350 worth of clothes for my son for the fall/winter season. After receiving my packages I noticed I was missing 6 extra pieces totaling up to little over $150. I wrote them and provided evidence in which I didn’t receive all my items that I ordered. I received a message stating that they were shipped and I could not get a refund or the items sent back to me. After writing them to get further details on the review that was done, I have been ghosted. They have not replied back to my text or emails I have sent about my items. Boohoo this is unacceptable! I would like my money back or my 6 items I am missing”
“Absolutely a joke , I ordered 4 items for the first time and one item didn’t include in the package at all which $11.50 t shirt. There’s no way lying over cheap t shirt. I showed them proof, picture and the package.All they said was cannot refund or offer another item . I’m angry that I didn’t get the item I paid for it and saying that I’m making a lie.Absolutely a joke”
“I ordered a bracelet and it was a horrible experience. The bracelet easily broke while trying to put it on. Since the bracelet is super cheap, it broke with no effort.”
“If you want to buy stylish clothes that DON'T FIT this is for you. These clothes are irregular and don't fit the true big man. If they got their sizing right there would be no issue,But in no way shape or form should I be buying all these clothes to arrive and not be able to wear them. Truly a waste of money!I gave them 2 chances even went up on each size due to their not being many big man clothing sites yet to be disappointed again.”
“Order never arrived and I was then told it was returned - by who I don’t know. Customer service is only through text and email. I will say that they did respond by text and did credit our account.”
“I have ordered from them multiples times with no issues. I recently ordered multiple outfits for my son and I only received 3 of my items. My package came ripped and taped up and two items missing I waited a week to see if maybe the other two we’re coming separately. They did not. I contacted customer service and they are refusing to help me cause there “automatic” scanner said it was in the package. I have picture prof that I didn’t not receive my items and they don’t care! They will not be getting my business any further!”
